• Work directly with clients to gather and clarify business requirements.
• Analyze As-is processes and design To-be processes.
• Identify operational gaps, inefficiencies, risks, and improvement opportunities.
• Prepare documentation: BRD, URD, FSD, User Stories, Data Mapping, Use Cases, Process Flowcharts.
• Model workflows, data flows, and business rules.
• Recommend solutions using systems like Archibus or internal platforms.
• Coordinate with development, QA, and infrastructure teams.
• Validate technical designs.
• Review design documents, test cases, demos.
• Develop and execute SIT and UAT.
• Manage issue logging and resolution.
• Provide training and support data migration.
• Support project planning and progress tracking.
• Lead client meetings, status updates, maintain risk logs.
• Collaborate with Project Manager for successful go-live.
• Strong understanding of data normalization, data flows, and ERD.

• Minimum 3–5 years of BA experience, including at least 2 years in real estate/property/facility management.
• Experience with Archibus, TRIRIGA, Yardi, Planon, ERP, or asset management systems is a strong advantage.
Business Knowledge:
• Lease management
• Tenant services and billing
• Space and occupancy management
• Operational and preventive maintenance
• Building engineering operations
• Asset and equipment management
• Invoicing, reconciliation, financial workflows
• Management reporting and dashboards

BENEFIT OF JOINING ROX GROUP

Attractive Compensation and Benefits:
• Competitive salary in line with market standards and commensurate with capability, to be negotiated after the candidate passes the interview round.
• Attractive incentive/KPI bonuses and commissions, paid monthly, with unlimited income potential for sales positions and certain specialized roles.
• Year-end performance bonus equivalent to 2 to 5 months of the average annual salary, depending on performance evaluation results.

Comprehensive Welfare Policy:
• Statutory insurance coverage and private health insurance for MSB employees.
• Diverse welfare benefits, including flexible working hours, company trips, birthday leave, leave for children’s school opening ceremonies, etc.
• Preferential loan programs available for employees.

Training and Career Advancement:
• Intensive and structured training programs focused on transformation, including Re-skill, Up-skill, and New-skill programs, tailored to specific job groups.
• Dedicated guidance and coaching from leaders, direct managers, and industry experts.
• Management development programs for high-potential employees, helping them prepare for future managerial and leadership positions.
• Priority given to internal candidates for management-level recruitment, creating career advancement opportunities for employees.

Professional Working Environment and Dynamic Corporate Culture:
• Comfortable, friendly, and supportive environment that emphasizes responsibility and mutual support.
• Dynamic and creative workplace that encourages innovation and continuous learning.
• Respect for differences, with a strong focus on teamwork and effective collaboration.
• A wide range of vibrant cultural, sports, and entertainment activities that foster an engaging and enjoyable working environment.
• Recognized for many consecutive years by HR Asia as one of the “Best Companies to Work for in Asia” and by Anphabe as a company with a “Happy Workforce.”