1. PRODUCT DATA MANAGEMENT (SALSIFY)

- Create new SKUs and manage active SKU status and details to match with real production

- Work with internal teams to collect necessary data (product measurements, materials, finishing, specifications, etc.) and ensure all data is aligned across all systems including pricing

- Work closely with Marketing, 3D, Studio teams and Product Designers to maintain the fulfilment, accuracy, and efficiency of digital assets library

- Maintain the accuracy, fulfillment, and efficiency of database on Salsify

- Together with the Senior Administrator work with cross-functional teams (Marketing, Sales, Customer Service, and IT), to obtain data requirements and then execute

- Analyze current database, rules, and logics to generate properties (computed or normal) for quality data collection to maintain legitimacy of data.

- Work with Salsify architects to establish channels and conduct attribute mapping for data publication to partners’ portals and website platforms

2. WEBSITE / SYSTEM ECO SUPPORT AND MAINTENANCE

- Modify and add/remove products and attributes as needed on Shopify Platform

- Populate Inventory Report for SLUS and update onto Salsify

- Set up and maintain data structure required for website systems and integrations with PIM and CRM

- Provide inventory feed to e-commerce partners via email or their hubs

- Support CS / Sales team on technical product inquiries

- Create / update and maintain Salsify catalogs/lightboxes that will aid and support sales team and customer service team

- Provide product information in requiring templates to partners so that Sonder products can be launched on their websites

3. E-COMMERCE & MARKETING

- Receive requirements and provide data and images for the initiative setup or refreshment of our products on e-commerce websites

- Supports for E-Commerce partners: 3D assets, swatches, product information, latest images, pricing, and stock availability

- Research customer workflows and build customer flowcharts to improve Marketing metrics

- Provide product information, modified catalogs, and lightboxes to generate Marketing materials

4. COSTING DATABASE

- Support Senior Administrator with requests from Management Team to update the Costing Database periodically

- Bachelor's degree in Business, Digital Marketing, or related

- Fluent in English

- Computer skill and/or software: MS Office (advanced Excel), ERP

Professional knowledge

- Experience managing customer and product databases to support the marketing requirements of the business

- Strong analytical skills with ability to use data and metrics to back up assumptions

- Proven ability to collaborate cross-functionally across all levels of the organization to gain alignment, execute work and drive results