The Secret Côn Đảo

- Process all incoming and outgoing calls accurately and courteously
- Ensure smooth internal telecommunication as per Hotel Standards
- Record and control wake-up calls accurately
- Assist guests with international calls and directory queries. Address guests by name whenever possible
- Bill call costs
- Handle guests requests promptly, report complaints and irregularities to the Front Office Supervisor
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
- Page staff member when requested
- Abide by principles of guest privacy
- Be aware of local telephone listings and frequently dialed numbers
- Advise defects on switchboard equipment to Supervisor
- Maintain a clean work environment
* What benefits will you enjoy?
- 100% salary and service charge monthly right during the probation period.
- Bonus service fee monthly according to the turnover of the Hotel.
- Meal allowance and support for 2 meals during the work shift.
- Support to relocation allowance by ranks.
- Support the home visits allowance according to ranks.
- Get professional training, foreign languages and skills needed for the job
- Supported housing staff with full amenities and entertainment area.
- Activities for employees such as Excellent employee monthly, monthly birthday, staff party ... Outdoor activities, charity, environmental protection
- 13th month salary bonus (depending on business situation)
- Social insurance as per regulations, 24/7 accident insurance
- Professional development in the corporation with philosophy.