Premier Village Phu Quoc Resort managed by Accor

• Log down all information received with the name of the caller and information
• Update the arrival and departure list from FO and inform to the HSKP Assistant and Supervisor assigned in the area.
• Write down in logbook all unusual things such as: Guest instructions / Guest requests, Extra items issue to the guest.
• Issues, receives, records and controls all housekeeping and public area keys and controls all housekeeping pagers
• Ensures that all prescribed housekeeping books are used according to policies properly kept updated.
• Operates computer for ready rooms to Front Office and accurate room status information, update housekeeping room status control sheet.
• Prepares and issues VIP rooms set up in liaison with Front Office and Floor Supervisors
• Record and report all maintenance reports and follow up, make out maintenance work order and send them to engineering immediately.
• Provides information when requested and promotes hotel’s services, facilities and special events
• Reports any health or safety hazards or any complaint or potential complaint to the Manager immediately
• Conversant with emergency evacuation and fire procedures for relevant department

Full Salary & monthly Service Charge in probation period.

Support to relocation allowance by ranks.

Home Visit allowance.

2. Benefits/Các chế độ Phúc lợi

Supported housing staff with full amenities and entertainment area.

Support shuttle bus to Hotel.

Support for full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of AccorHotels.

3. Insurance policy/Chính sách bảo hiểm

Insurance according to the provisions of Labour law

Suncare Insurance according to the provisions of policy SunGroup

- Has experience at the position or in Houskeeping is preferred. 

- Good english communication

- Be able to handle multi-task.

• Submit CV to email: Linh.Hoang accor.com
• Tel: 0388 117 333 (Mr.Linh)