King Food Market ★ 2.4

1. Supply Chain Strategy & Operations

• Develop and drive supply chain strategies aligned with the company’s business expansion and operational goals, including warehouse capacity, transportation capability, and manpower planning.
• Establish, standardize, optimize, and continuously improve Supply Chain processes, while collaborating cross-functionally to implement effective Sales & Operations Planning (S&OP).
• Design and optimize warehouse operations, transportation models, and delivery routes to ensure operational efficiency and cost effectiveness.
• Define target inventory levels and inventory policies to ensure product availability with optimal inventory cost.
• Develop and execute replenishment and ordering plans to support business demand while maintaining healthy inventory levels.
• Build and manage key operational and performance KPIs to monitor department effectiveness and drive timely corrective actions.
• Prepare and control the annual budget for the Supply Chain function within approved cost parameters.

2. Demand Planning Management

• Develop and enhance demand forecasting models by category and store based on sales history, seasonality, and business targets.
• Define target stock and safety stock levels across categories and stores.
• Ensure inventory health is maintained within optimal thresholds, minimizing stock shortages and overstock risks.
• Calculate replenishment quantities to support sales and operational objectives effectively.

3. Ordering & Replenishment Management

• Manage ordering activities and inventory allocation to ensure product availability across stores.
• Ensure the right products are delivered to stores at the right time and in the right quantity.
• Monitor replenishment and ordering KPIs, proactively identifying issues and implementing timely solutions.
• Support procurement and supply needs for non-commercial items, equipment, and operational tools with cost optimization.

4. Organization, Systems & Team Management

• Design and manage the organizational structure and operating model of the Supply Chain department.
• Lead recruitment, capability building, coaching, and development of the Supply Chain team.
• Establish performance measurement and operational measurement systems to monitor effectiveness and drive continuous improvement.
• Build and enhance department operating procedures while collaborating with the IT team to identify and implement systems or digital tools that improve operational efficiency and visibility.

• Mandatory hands-on expertise in Supply Chain Planning, including Demand Planning & Replenishment, covering merchandise planning, ordering, inventory allocation, stock distribution, and inventory transfers to achieve business targets.
• Minimum 5 years of Director-level experience in companies with comparable scale within retail chain, supermarket, minimart, grocery, or food-related industries.
• Strong understanding of retail supply chain operations, including planning systems, replenishment processes, warehousing, logistics, and transportation management.
• Strong capabilities in project management, data analysis, data-driven decision making, teamwork, communication, negotiation, and cross-functional collaboration.
• Proven people management capability, including recruitment, organization design, team development, coaching, and training.
• Experience operating in fast-growth retail environments is highly preferred.
• Ability to lead large teams and drive operational excellence at scale.
• Required to use personal laptop for work purposes.