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Mô tả công việc
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Assist the management team when receiving complaints and resolving problems
• Pass on information from upper management to employees and vice versa
• Greet and welcome guests promptly in a warm and friendly manner.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Serve food courses and beverages to guests.
• Set tables according to service standards.
• Record transaction / orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions and product availability
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Maintain cleanliness of work areas.
• Present accurate final bill to guest and process payment.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Take an active role in coaching and developing junior staff.
• Any other duties related to food and beverage service assigned by the manager.
Quyền lợi được hưởng
- Top up with SVC and Tip
- Staff meal and uniform are provided
- Offer official contract after 2 months working
Yêu cầu công việc
- > 6 months experience
Yêu cầu hồ sơ
Clay Restaurant Saigon - Trải nghiệm một nơi mà tất cả các hoạt động ăn mừng và ăn uống đều kết hợp liền mạch thành một hành trình độc đáo. Nhà hàng, sảnh khách và quầy bar trên tầng thượng phục vụ các món ăn đốt củi lấy cảm hứng từ Châu Á được chế biến từ các nguyên liệu tươi ngon của địa phương và thực đơn theo mùa.