Job Overview: The Outsource Controller is responsible for developing, implementing, managing and overseeing the production processes that are outsourced to external vendors, specifically focusing on embroidery, printing, and other related services. This role involves coordinating with suppliers, ensuring quality standards, managing production schedules, and optimizing costs to ensure to meet the shipment plan for all clients. The Outsource Controller plays a key role in maintaining the efficiency of the production process and ensuring that all products meet the company’s quality standards.

Job Description:

• Manage outsourcing activities for sample and bulk production based on business requirements and internal capacity planning.
• Select suitable suppliers, negotiate lead times, and ensure production schedules align with shipment plans.
• Issue purchase orders, samples, and supporting documents while ensuring compliance with company SOPs, legal requirements, and payment procedures.
• Receive development requests, validate technical documents, and initiate ERP releases for production.
• Oversee the complete outsourcing process from sample development to bulk production, ensuring production starts only after first output approval.
• Monitor sample progress, work-in-progress (WIP), production status, and supplier performance to ensure quality and on-time delivery.
• Coordinate material collection, sample arrivals, quality inspections, and first output approvals with QA/QC and related teams.
• Conduct wash tests according to UA or customer standards and collaborate with Design and QA on patterns, artwork, print placement, and thread color validation.
• Track production costs, approval status, planned versus actual return dates, and submit qualified print strike-offs to the Commercial team.
• Ensure suppliers receive complete material packages for costing, sampling, and production while resolving quality issues and guiding corrective actions.
• Coordinate closely with Commercial, Planning, Design, QA, Sourcing, Lab, Finance, and other stakeholders to align production, material readiness, approvals, and shipment timelines.
• Prepare meeting minutes, production reports, and timely escalate risks or delays while supporting continuous improvement initiatives across the outsourcing process.

• Bachelor's degree or above.
• 2–4 years of experience in a similar role within the garment industry.
• Knowledge of embroidery, printing, and garment production processes.
• Strong time management, project coordination, negotiation, and problem-solving skills.
• Good understanding of quality control and production processes.
• Strong communication skills with the ability to work effectively with vendors and cross-functional teams.
• Detail-oriented, responsible, proactive, and a good team player.
• Fluent in English.
• Proficient in Microsoft Office.