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Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
1. Customer/Prospect Appointment & Scheduling
· Key responsibility to schedule, arrange and monitor customer appointment across center & country level.
· Ensure appointment distribution rule complies with Commercial Policy.
· Ensure accuracy and punctuality appointment distribution and appointment re-allocation.
· Utilize internal tools such as MS Bookings and HubSpot to deliver task assignments.
· Proactive collaboration with internal stakeholders (etc. Tele Marketing Team and Center Head of Sales) for appointment adjustment, appointment re-scheduling, appointment cancellation or urgent requirements according to actual business requirements (etc. early customer intake requests).
· Ensure monthly staffing plan per center and individual level is reflected accurately in MS Bookings.
· Monitor Zoom sessions and assist customers during Sales consultations (appointment checks, center notifications, customer movement, etc.).
2. Monthly Collections Activities:
· Key responsibility to deliver monthly recurring collections activities at center & country level.
· Ensure accuracy and punctuality to deliver net collection target requirement.
· Support Sale Coordinator to monitor overdue payments, collection status, collection objections & resolved actions.
· Support Sale Coordinator to manage and investigate monthly terminate/defaults cases across centers & country level.
· Maintain & ensure up-to-date monthly collection and termination reports.
· Escalate process gaps with solutions when required.
3. Sale Administration
· Send customer information and test materials to Sales Team upon center request.
· Transfer deals and create test assignments for Sale Team when requested.
· Update the Sales Assigning List and Milestone Race based on milestones and monthly performance.
· Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely delivery on production (sales materials, kick-offs, vouchers, signage, gifts, OOH activities, BU MKT payment request).
· Support BU activities, including logistics arrangements and payment activities for sales initiatives, events, and town hall meetings.
· Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely completion and accuracy on monthly payment request for Sales & MKT payment request.
Yêu Cầu Công Việc
· Minimum 2-3 year experience in Sale Admin/Sale Coordinator
· Demonstrate intermediate fluency in English (WSE Level 8+)
· Good at customer management, appointment management & basic data management
· Understand CRM systems (HubSpot, Superset, MS Bookings)
· Good at Sales operations process
· Basic financial understanding (commission, revenue, payment tracking)
· Customer service driven and business-oriented
· Cross-functional coordination
· Communication & stakeholder management
· Problem solving
· Organization & time management
· Communication & Stakeholder Management
· Accountability
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Phụ cấp khác:
Personal healthcare package.
Work in an international English-language environment with structured training in sales processes and personal development, providing a clear career progression path. - Thời gian thử việc: 2 months, Full salary during probation
- Độ tuổi: Không giới hạn tuổi
- Thời gian làm việc:- Weekdays (1:00pm-9:00pm), off 1 day - Weekends (8 hours everyday)
- Phúc lợi:
100% salary during the 2-month probation period.
Social insurance contributions based on 100% of the official salary.
15 days of annual leave + 3 days of sick leave, excluding public holidays.
Free English courses.
Attractive commission scheme, with base salary not affected by KPI performance. - Lương: 12 Tr - 14 Tr VND
Chính sách bảo hiểm
- Được hưởng các chế độ như BHYT, BHXH, ….
Các hoạt động ngoại khóa
- Teambuilding,
- Các buổi giao lưu học hỏi
- Các trò chơi giải trí
- Bóng chuyền
- Bóng đá
Lịch sử thành lập
- Thành lập vào năm 1972 tại Ý
Mission
-
Chúng tôi có quyết tâm mạnh mẽ để thúc đẩy Wall Street English trở thành một nơi có nền giáo dục hàng đầu thế giới
Tính năng đăng nội dung chưa được mở
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