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Mô tả công việc
• Assist in delivering high-quality service and maintaining cleanliness.
• Learn menu details, daily promotions, and restaurant procedures.
• Support opening and closing tasks as directed.
• Greet guests warmly and escort them to their tables.
• Help serve food and beverages promptly and accurately.
• Note special requests and communicate effectively with the team.
• Clear and clean tables after guests leave.
• Support in preparing and maintaining workstations.
• Follow safety and hygiene standards (HACCP).
• Attend training sessions and contribute to team activities.
• Report guest feedback or issues to supervisors.
• Show professionalism and thank guests at departure.
• Be able to support all tasks within the department and assists in covering of shifts for team members when necessary.
• Supporting F&B Admin in daily work: Office, Documents, …
• Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support
• Assist other outlets, including banquet up to demands.
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel
Quyền lợi được hưởng
Yêu cầu công việc
• High school Graduation
• Additional certification(s) in Food & Beverage will be an advantage
• Experience in restaurant or hotel will be an advantage
• Basic English communication, a second foreign language is an advantage
• Experience in Micros, MC, MS Office will be an advantage
• Good communication and customer contact skills
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Yêu cầu hồ sơ
Chúng tôi là Grand Mercure Danang, một thành viên tự hào của AccorHotels, cung cấp một địa chỉ quốc tế cao cấp của sự khác biệt. Khách sạn này, nằm trên khung cảnh độc quyền của Đảo Xanh, ngay tại trung tâm thành phố Đà Nẵng, cung cấp 272 phòng được thiết kế đẹp mắt với ảnh sáng ban ngày tự nhiên và tầm nhìn toàn cảnh vịnh Đà Nẵng. Hãy cùng Grand Mercure Danang phát triển sự nghiệp của bạn nhé!
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