Shilla Monogram Resort

• Check the cleanliness of outlet stores to keep them in optimal condition
• Check menus and reservations, check clothing and share customer information before opening
• Conduct customer service according to SOP, such as customer reception, order, food setting, calculation and farewell
• Responsible for efficient manpower operation by staffing waiter / ess and staff manpower
• Implement OJT and on-site training of employees to maintain service quality
• Minimize customer complaints by responding promptly to customer complaints and requests
• If necessary, support the main tasks in the station (cashier, serving, cleaning, etc.)

*Professional and friendly working environment

*Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance, health care insurance for self

- Uniform + staff meals are provided

• High school diploma or equivalent
• At least 5 years of service experience in restaurants or hospitality (Food & Beverage) and 2 years in supervise role
• Food & Beverage Service Experience Required