Shilla Monogram Resort

• Greet functions organizers on arrival and ensure that their requests are dealt with.

• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.

• Ensure that rooms/function space are set up according to guest expectations and banquet event order. Conduct pre-function meetings with scheduled staff and review all information pertinent today’s functions. Inspect scheduled functions areas/rooms, table set ups, buffet tables, receptions and coffee break for cleanliness, attractiveness and proper layout.

• Follow up problems which may arise from event order and room allocations and rectify as soon as possible.

• Supervise VIP functions as required.

• Oversee all service and set ups

• Ensure all equipment requested is fulfilled.

• Work with Manager on manpower planning and management needs.

• Work with Manager in the preparation and management of the department budget.

• Work with the team to actively minimize breakage and wastage across the department.

• Planning, coordinating and implementing banquet menu – meeting room set up into the department operation

• Perform any other duties which may be assigned by the management from time to time

• Full Social Insurance contribution from the first month of employment
  
• Opportunity to work in a professional pre-opening environment
  
• Access to professional training programs aligned with 5-star standards under the Shilla Monogram system
  

- Strong leadership and organizational skills.

- Excellent communication and interpersonal skills.

- Good problem-solving and guest-handling abilities.

- Fluent in English (spoken and written); other languages are a plus.

- Flexibility to work on shifts, weekends, and holidays as required.

- Good knowledge of event planning, banquet service procedures, and setup logistics.