Tập Đoàn Việt Thái Quốc Tế VTI ★ 2.4

Summary of job profile:

The Senior HR Generalist – Central Kitchen is responsible for managing on-site HR operations and training coordination to support smooth workforce management, employee engagement, and operational compliance within the Central Kitchen.

This role works closely with Group HR teams and Central Kitchen management to support recruitment, onboarding, attendance administration, payroll support records, employee relations, training coordination, and internal communication while ensuring compliance with company policies and labor regulations.

Key responsibilities:

HR Operations & Employee Administration

• Manage daily HR operations for Central Kitchen associates including onboarding, attendance, leave administration, employee records, and HR documentation.
• Coordinate with HQ HR teams on payroll support, labor contracts, insurance, employee lifecycle updates, and HR compliance matters.
• Ensure HR practices, documentation, and employee records are accurate, updated, and compliant with company policies and labor regulations.
• Prepare HR reports, payroll support records, training summaries, meeting notes, and other HR-related documentation as required.

Recruitment & Onboarding

• Coordinate recruitment activities for operational positions in collaboration with HQ Talent Acquisition team.
• Support interview scheduling, candidate communication, onboarding arrangements including coordination for workspace, system access, working equipment, and new hire orientation programs.
• Ensure a positive candidate experience, including plant visits and support for local employer branding activities.
• Ensure new associates are properly onboarded and introduced to company policies, hygiene, safety, attendance, and operational standards.
• Monitor probation progress and documentation, as well as new hire integration, identifying risks and providing feedback for continuous improvement.

Attendance, Payroll Support & Compliance

• Coordinate with supervisors and the C&B team to resolve attendance discrepancies, support payroll documentation, and handle employee-related inquiries.
• Work closely with supervisors on workforce scheduling and manpower planning for CK, including reviewing OT plans and validating OT submissions.
• Support labor inspections, internal audits, and compliance-related activities.
• Update termination/leave information to C&B team for processing

Employee Relations, Engagement & Internal Communication

• Support employee relations activities and respond to associate inquiries regarding HR policies, workplace matters, and company programs.
• Organize employee engagement activities, welfare programs, celebrations, and internal events to promote positive workplace culture.
• Coordinate internal communication materials, announcements, training notices, and employee engagement updates.
• Support employee feedback collection, engagement initiatives, and communication between associates, supervisors, and management.

Training Coordination & Development

• Coordinate training schedules for onboarding, operational skills, food safety, SOPs, and compliance programs.
• Liaise with department heads/ managers and trainers to arrange training sessions.
• Prepare training materials, attendance records, evaluations, and post-training documentation.
• Monitor training completion status and maintain training databases.
• Support practical and operational training activities related to workplace behavior, equipment handling, and company standards.

Education/ Training Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related fields.

Experience

• At least 3+ years of HR operational experience.
• Experience in manufacturing, F&B, factory, or Central Kitchen environment is preferred.
• Exposure to training coordination is an advantage.

Knowledge & Skills

• Good understanding of labor law and HR operational processes.
• Ability to work independently in an operational environment.
• Strong interpersonal and internal/ external stakeholder management skills.
• Good organizational and multitasking abilities.
• Experience working with large operational workforce is preferred.
• Organize work with strong discipline, follow-through, and attention to detail
• HRIS, attendance systems, or Learning Management Systems are an advantage Proficiency in Microsoft Office (Excel, Word, PowerPoint).