Công ty TNHH Interflour Việt Nam ★ 4.5

Seek new customers (60%)
• Base on customer database or other source, seeking new end-users
• Plan for introduce & convince customers to use IFV’s products.
• Send sample testing and support in sample testing.
• Follow up the sample testing result and customer feedbacks.
• Negotiation on price, delivery term, products, promotions…
• Coordinating in sign the contract.
• Make the new customer report
Achieve targets of volume & coverage and Debt (20%)
• Make the monthly sales forecast
• Make the sales planned base on each customer
• Customer visiting plan, advice the products applications, end-products costing analyzing, goods delivery schedule as well as execute sales volume actions directed by superior and good coverage within assigned territory
• Follow up the customer payment
• Reminding customer who are pending the debt payment
Implement of report submission (5%)
• To be responsible for timely & accurately submitting call card & daily report to MS and recommending changes as necessary to ensure targets are achieved
• Follow the I-sales procedures
• Do and submit all sales report including daily report, weekly report and initiate in customer complain
Develop & maintain business relationship with customer. Assure optimal customer service (5%)
• Work closely with customer to align monthly/daily sales plan & order delivery schedule to customer.
• Monitor customer’s performance to ensure that customers are given good customer service
• Maintain and develop good partnership with all customers to ensure company successfully build good image in the market
• Support customers in products applications and trouble shooting
Keep track competitor’s activities & market feedbacks (5%)
• Keep track competitor’s activities & market feedbacks on IFV’s products to contribute to business decision-making
• Initiate in market issues
Coordinate with technical team for technical knowledge & advice (3%)
• Effectively communicate with sales technical service team and LAB for product knowledge, quality... so that enable to ability to handle customer’s queries
Others assignments from superiors (2%)
• Technical support in Sales DEMO
• Support in sales events (Food and Hotel exhibitions…)
• Sales Promotions activities
• Others admin: check all documentation, contracts, quotation, Follow up sales order, dept., goods delivery…)

Qualifications & Experience

• At least 2 years of relevant experience in a similar position, with a strong preference for candidates from the flour industry or food & baking distribution.

• Good command of English (minimum TOEIC 500 or equivalent).

Skills & Competencies

• Technical & Computer Skills: Proficient in MS Office (Word, Excel including Pivot Tables, PowerPoint) and professional email correspondence.

• Sales & Soft Skills: Strong negotiation, customer relationship management, customer-centric mindset, and an entrepreneurial approach to business development.