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Restaurant Supervisor/ Giám sát Nhà hàng
Premier Village Phu Quoc Resort managed by Accor
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Trưởng Ca/ Giám Sát
Ngày đăng tuyển:
01/06/2026
Hạn nộp hồ sơ:
01/07/2026
Hình thức:
Làm theo ca
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Phú Quốc - Kiên Giang
Mô tả công việc
Maintain the quality of guest service and restaurant set up
- Responsible for supervising and coordinating all activities of personnel engaged in serving food and beverages in Restaurant
- Helps employees improve their skills and provides support for career development
- Manages, motivates and organizes personnel in order to improve the quality and creativity of F&B services, in line with brand standards. Makes suggestions for improvement
- Enhances guest satisfaction through his/her warm and friendly manner, availability and frequent presence in the hotel
- Handles guest comments and complaints
- Develops strong relationships with guests with the aim of gaining their loyalty
- Ensures the quality of service provided for guests, that they are comfortable and receive a warm and personal welcome
Organize administrative of department
- Draws up, implements and ensures that internal checks are carried out
- Checks inventories that have been carried out
- Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference
- Ensure adequate of supplies, materials, and requisition for general supplies
Leading and monitor team to maintain service standard
- Ensures that restaurant and function room areas are kept clean
- Ensures that the equipment and cultural assets of the department remain in good condition and working order
- Sets up an action plan based on the hygiene analysis results and tracks implementation
- Applies the hotel's security regulations (in case of fire etc) and ensures they are respected
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and ensures they are fulfilled
- Is responsible for the security of people and property in the area under his/her remit Contributes to overall operational efficiency by performing relevant duties as assigned
- Use your leadership skills effectively to encourage and motivate staff
- Monitor guest service personnel constantly, ensuring that at all times maximum guest and teams satisfaction is being achieved though guest recognition and prompt cordial attention
- Establish good public relations with all guests
- Provide guests and teams with the most accurate and up to date information at all times
Creating and promoting department to meet tarket
- Establishes excellent relations with guests
- Sets daily sales targets to be met by the team
- Is familiar with all the hotel's services and informs guests about them to encourage use
- Is actively involved in the local area to keep up-to-date with specific issues and needs
- To Handle requests or inquiries regarding food and services
Planding and development of team
- Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees
- Be understanding and supportive, encouraging and helpful to all subordinates
- Have a good working relationship with all colleagues and employees of the Hotel
- Develops trust, openness and team spirit within the department
- Involves and motivates his/her teams
- Ensure grooming and general appearance of staff conforms to Hotel standards
- Ensures headcount matches the level of activity
- Supervises and coordinates the departments: ensures they are well organized and run smoothly
- Respects and ensures respect of labor regulations
Quyền lợi được hưởng
1. Salary and Allowances
- Full Salary & monthly Service Charge in probation period
- Support to relocation allowance by ranks
- Home Visit allowance
2. Benefits
- Supported housing staff with full amenities and entertainment area
- Support shuttle bus to Hotel
- Support for full meals during the work shift and day off
- Uniforms are provided according to Hotel standards
- International working environment, joining training courses according standard of AccorHotels
3. Insurance policy
- Insurance according to the provisions of Labour law
- Suncare Insurance according to the provisions of policy SunGroup
Yêu cầu công việc
Knowledge and Experience
- Certificate or diploma in hospitality or related field
- Minimum 5 years in F&B service position, minimum 1 year as Team leader
- Supervisory experience in similar level of hotel e.g., 3*, 4*, 5*. 6*
- On the Job Trainer experience
Competencies
- Technical skills for F&B knowledge
- Supervisory and leadership skills – collaborative, enabling, and entrepreneurial
- Interpersonal skills well developed with guests, employees, management
- Use/knowledge of Micros & MC system
- Able to solve problem/make decision within scope
- Attention to detail especially team’s performance, restaurant cleanliness & presentation, proper equipment arrangement
- Able to work independently, reliable, self-directed
Yêu cầu hồ sơ
If you are interested, please contact our Recruitment team via:
- Apply to via hoteljob.vn
- Submit CV to email: Hau.TRAN (a còng) accor.com
- Tel: 0392 201 423 (Mr.Hau)
*Note that ONLY shortlisted candidates will be contacted.
Khu vực
Hết hạn ứng tuyển
Báo cáo
Premier Village Phu Quoc Resort managed by Accor
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Mũi Ông Đội - Phường An Thới - Đảo Phú Quốc - Tỉnh Kiên Giang
PREMIER VILLAGE PHU QUOC RESORT - ĐƯỢC QUẢN LÝ BỞI ACCORHOTELS Tọa lạc tại Mũi Ông Đội – phía Tây Nam đảo Ngọc Phú Quốc, Premier Village Phu Quoc Resort có vị trí độc tôn ở châu Á: nước biển trong vắt, cát trắng mịn, đá khổng lồ, sườn đồi tuyệt đẹp và rừng nguyên sinh đẹp như mơ. Khu nghỉ dưỡng được thiết kế bởi các nhà thiết kế hàng đầu thế giới. Nơi đây có nhiều tiện ích hàng đầu: chuỗi nhà hàng với sức chứa lên đến 1.000 người, spa cao cấp, câu lạc bộ giải trí hiện đại, khu nhà hàng dành cho những bữa tiệc sang trọng... Đặc biệt, khu nghỉ dưỡng có hồ bơi không lối vào với chiều dài hơn 300m và diện tích 8.000m2 và bán đảo nối liền bờ biển phía đông với bờ biển phía tây.
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