Customer Support (20%)

• Trouble shouting

• Advise end user in product, baking equipment, …

• Train customer as requested

In order to ensure customer satisfaction.

Develop New Product Application (30%)

• Develop new products following the market trends from research to finish products:

• Research and select what kind of new product

• Work out formula and process

• Calculate the cost of finished product

• Make sample & evaluate sample

• Finalize kind of product

In order to improve of Interflour products effectively, ensure the products always standard.

Support Sales Team (20%)

• Update the application of flour

• Train customer to make products from flour

• Update information of flour quality from competitors

In order to ensure the efficiency and effectiveness in supporting Sale team

Conduct Technical Trainings (10%)

• Build training manual

• Make detailed plan (cost, manpower…)

• Conduct trainings & make reports

In order to help coordinate the efficient and accurate flow of information among all project stakeholders.

Assist to Implement DEMO Programs & Support Sales Events (5%)

• Drive DEMO programs according to Sales’ request (planning, costing, staffing, training, logistics planning...)

• Support sales events as request

In order to help coordinate the efficient and accurate flow of information among all project stakeholders.

Make Report (10%)

• Make report on customer supports

• Make report on new products

• Make reports on trainings & demo

In order to help coordinate the efficient and accurate flow of information among all project stakeholders.

In charge of Admins Tasks (5%)

• Make report on customer supports

• Make report on new products

• Make reports on trainings & demo

In order to help coordinate the efficient and accurate flow of information among all project stakeholders.

Education / Experience

• University degree or College (Major in Food Technology)

• At least 2 years’ experience in the same field.

Specific Skills

• English Skill – Intermediate (TOEIC 500)

• Good Computer skills (Word, Excel)

• Strong oral and written communication skills, presentation skills

• Baking Skills

• Food Technology Knowledge