Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
KEY RESPONSIBILITIES:
- Manage campus IT team for the smooth operation as plans and requirements
- Ensure the IT service at Campus Level matching with business need.
- Manage IT Operation at campus.
- Enhance the satisfaction by end users at campus.
- Initiative/Ideas to improve the quality at campus level.
- Support project roll-out initiated by central office.
WORK DETAILS:
1. Manage IT operation at campus:
- Receive and allocate jobs (including ticket from IT helpdesk system) reasonably to IT staff; supervise the process of solving problems/ticket; monitor working quality/result/performance, including committed processing time (SLA). Periodically report to SD/SM/OM and IT central office.
- Install, set up computers, networks, and deploy IT devices and IT standard applications of the campus as the policies defined by IT HO; ensure they always function well as expected.
- Plan of periodical maintenance for all IT devices and application systems at campus level.
- Manage access to Server Room/Network cabinet at campus and record in detail who enter the server room and reason in access log.
- Play the role of IT representative to:
§ Inform/update IT news or policies for the campus.
§ Cooperate with other departments to solve relevant matters.
§ Summarize requests/feedbacks at campus, report to IT central office as well as propose solutions to improve the IT service quality under the supervision and support of IT central office.
- Propose to SM/OM, IT central office the ideas/actions to improve, optimize the procedures, enhance work efficiency.
2. Developing capacity of the campus IT team
- Inspire, create a cohesive, open working environment, maximize the capacity of the team members; encourage ideas, creativity, innovation in order to improve work efficiency, improve the level of satisfaction of end users.
- Set the goal and objectives for technicians at campus in order to achieve the KPI for whole IT Team at campus.
3. Annual budget making, IT assets managing:
- Lead the process to make annual budget in their own campus and submit central office on process.
- Manage, sort IT devices by condition; manage full life cycle of IT devices; conduct and report inventory periodically.
- Manage the IT devices handover/return process each semester (including summer term); manage the allocation/lending/repairing/returning of IT assets and equipment.
- Collaborate with Audit team in Central Office to undertake the annual counting for asset inventory.
4. Collaborate with IT central office:
- Collaborate with IT central office to set up and install the network & system in campus according to IT Security Policy.
- Compliant to the guideline by IT central office in managing the IT Platform at campus.
- Supervise the project roll out initiated by Central Office in alignment with IT Project Governance.
- Periodically submit the report to IT central office following the standard template.
5. Other tasks as needed except direct supervision of children.
Yêu Cầu Công Việc
General requirements:
- Qualification: Initial university degree in computer science.
- Experience: Having experience of Education Industry is advantage.
- Having at least 1 year experience on team management (IT helpdesk, IT System or Infrastructure)
- Have experience in supporting PC, Laptop, Network, Printing, Drive Network, Antivirus, Application issues on Client Side, Update at Client Side…
- Ability to diagnose and resolve the basic technical issues.
- Have experience in supervising and managing the group of IT technicians.
- Have technique and practice for client enquiries, troubleshooting and problem resolution and prioritization.
- English skills: Ability to communicate in English well.
- Computer skills: Word, Excel, Power Point
- Others: Good understand the computer system, mobile device and other end point tech products.
- Priority: Teamwork spirit, self-motivated
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Phụ cấp khác:
- Staff will get 50% discount of tuition for 2 children.
- Benefits include lunch allowance, uniforms, annual company trips, birthday gifts, and bonuses for holidays and Tet according to company policy.
- Annual Company trip, Team building
- Working in professional environment - Độ tuổi: Không giới hạn tuổi
- Phúc lợi:
- Compulsory Insurance (HI, SI, UI) and Personal Tax are covered by VAS.
- The company provides compulsory insurance enrollment starting from the probation period
- 13th monthly salary and KPIs bonus
- Lunch at school, Tet gift, …. - Lương: Cạnh tranh
Hệ thống trường Quốc tế Việt Úc (VAS) được thành lập vào năm 2004, đào tạo từ bậc mầm non đến hết bậc phổ thông trung học. VAS được chính phủ Việt Nam cấp phép hoạt động và nằm trong hệ thống giáo dục quốc gia. Hiện VAS đang giảng dạy hơn 7,000 học sinh từ mầm non đến lớp 12 tại 6 cơ sở nằm ở thành phố Hồ Chí Minh. VAS mang đến một môi trường thân thiện, chuyên nghiệp. Đội ngũ lãnh đạo VAS luôn cổ vũ sự đoàn kết để thực hiện sứ mệnh giáo dục của nhà trường. Chúng tôi chào đón các giáo viên và nhân viên có chuyên môn cao, giàu kinh nghiệm và nhiệt tình gia nhập vào đội ngũ VAS.
Chính sách bảo hiểm
- Được hưởng các chế độ bảo hiểm : BHYT, BHXH, BHTN
- Hưởng quyền lợi bảo hiểm 24/7
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Team building theo quý
- Các hoạt động vui chơi, giải trí, ca hát thường xuyên
- Thể thao: Đá bóng, bóng chuyền,..
Lịch sử thành lập
- Công ty được thành lập năm 2004
Mission
- Chúng tôi luôn chào đón những nhà khởi nghiệp mới gia nhập vào đại gia đình chúng tôi. Hãy apply để khởi đầu câu chuyện của chúng ta nhé!”