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Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Xe đưa đón
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
PURPOSE OF THIS POSITION:
Spartronics Viet Nam is seeking a IT Supervisor is responsible for manage and support day-to-day factory IT operations, including IT infrastructure, ERP/MES/MRP support, cybersecurity controls, and practical digitalization to ensure stable systems, data integrity, and timely IT services for production and business functions. Coordinate with Operations/Quality/Planning and Corporate IT/vendors to resolve issues and deliver improvement initiatives.
PRIMARY RESPONSIBILITIES:
1. IT Infrastructure & System Administration
- Manage daily operations of factory IT infrastructure: LAN/WAN, VLAN, Wi‑Fi, firewall/VPN, servers, virtualization, backup, printing, end-user devices.
- Monitor uptime and performance; execute preventive maintenance and incident response to minimize production impact.
- Maintain IT asset lifecycle: deployment, configuration, patching, upgrade planning, license tracking, and replacement schedule.
- Maintain system documentation: network diagram, IP plan, standard configurations, SOPs, and recovery procedures.
2. ERP/MES/MRP System Management
- Provide local support for ERP/MES/MRP and related factory applications (barcode/labeling, traceability, WMS interfaces, reporting tools).
- Act as primary local IT contact for issue triage, root-cause coordination, escalation, and user communications.
- Coordinate enhancement requests with Corporate IT/vendors: requirement gathering, UAT support, deployment readiness, and post go‑live stabilization.
3. Industry 4.0 Digital Transformation
- Support factory digitalization initiatives to improve visibility, productivity, quality, and equipment connectivity.
- Coordinate integration between MES - ERP - Quality systems, including data collection and dashboards.
- Maintain practical reports/dashboards for operations: WIP, output, OEE, yield, downtime, scrap, quality KPIs; identify and implement actionable IT/automation improvements within assigned scope.
4. Cybersecurity & IT Compliance
- Enforce factory IT security controls including user account lifecycle (provision/deprovision), periodic access reviews, endpoint protection, patch compliance, and firewall/VPN/MFA controls (as applicable).
- Ensure compliance with Corporate IT policies, backup standards, and audit requirements; coordinate security reviews, vulnerability remediation tracking, and incident escalation with Corporate IT.
- Conduct periodic network security audits and risk assessments.
5. Cross-functional Support
- Partner with Operations, Quality, Planning, Finance to optimize system-driven workflow.
- Manage IT helpdesk team to provide timely support and service resolution.
- Provide IT training and system knowledge to end users.
6. Vendor & Budget Management
- Manage IT projects, vendor contracts and SLA performance.
- Prepare and control annual IT budget (hardware/software/renewal).
- Evaluate investment for automation, licensing, and future upgrades.
7. Leadership & People Development
- Lead IT Engineers, System Admins, Infrastructure Support team.
- Build IT capability, succession plan, performance goals & training roadmap.
- Foster proactive, customer-service mindset and continuous improvement culture
Yêu Cầu Công Việc
REQUIREMENTS:
1. Education
- Bachelor’s degree in Information Technology, Computer Science, Engineering or related fields.
2. Experience
- 5+ years IT experience; 2–3+ years in manufacturing (EMS/PCBA/SMT is an advantage).
- Experience supporting ERP/MES/MRP in factory operations; coordinating with vendors/Corporate IT.
3. Others
- Technical Skills:
+ Network administration, server infrastructure, virtualization (VMware/Hyper-V).
+ Database management (SQL Server/MySQL).
+ Cybersecurity frameworks, backup policy, disaster recovery planning.
+ IoT, API integration, machine connectivity is a strong advantage.
- Soft Skills:
+ Strong analytical & problem-solving skills.
+ Excellent communication & stakeholder collaboration.
+ Leadership presence & ability to manage multiple priorities.
+ English proficiency preferred for vendor interaction, and communication with Corporate IT teams in the U.S.
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
Spartronics Viet Nam, BEST COMPANIES TO WORKS FOR IN ASIA 2018, is a wholly-owned subsidiary of Spartronics Corporation, 120 years of service excellence, based in USA. We are an EMS Company. Our factory is located at VSIP I, Binh Duong. We will provide daily transportation from HCMC to Binh Duong and vice-versa.
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