Giám Sát Lễ Tân | Front Office Supervisor
Fusion Suites Saigon Hotel
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Giám Sát Lễ Tân | Front Office Supervisor
Fusion Suites Saigon Hotel
53 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Trưởng Ca/ Giám Sát
Ngày đăng tuyển:
07/08/2026
Hạn nộp hồ sơ:
30/09/2026
Hình thức:
Làm theo ca
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận 1 - TP HCM
Mô tả công việc
- Handle reservation requests received via email, telephone, fax, reservation systems, the Sales Department, travel agents, or other booking channels.
- Maintain a thorough knowledge of room types, room availability, selling techniques, rate structures, packages, and promotional offers.
- Receive and accurately enter reservation requests into the hotel's Property Management System (PMS).
- Provide accurate information and respond promptly to inquiries and reservation requests from guests, business partners, and travel agents. Confirm room rates and applicable charges in accordance with the hotel's pricing structure.
- Prepare and regularly update reservation records, ensuring all required guest and booking information is complete and accurate.
- Work closely with the Front Office team and supervisors to manage reservation data and ensure smooth daily operations.
- Contact guests, travel agents, and business partners daily to confirm reservation details. Communicate relevant information to colleagues and other departments for proper follow-up.
- Strictly comply with the hotel's policies regarding the confidentiality of rates, pricing structures, payment terms, promotions, and special offers.
- Verify the accuracy of reservation details before forwarding them to the Front Office Department. Highlight any special guest requests to ensure appropriate arrangements are made.
- Ensure room availability records are accurate and up to date to support room sales activities.
- Monitor and maintain records of vouchers and guarantee letters, ensuring they match the information updated in the reservation system.
- Report any unusual situations, discrepancies, or operational issues to the Supervisor or Manager promptly.
- Update and maintain all reservation-related documents and records.
- Perform any other duties assigned by the Supervisor or Manager.
Quyền lợi được hưởng
- Full statutory insurance coverage based on full salary.
- Receive 100% salary during the probation period.
- Complimentary duty meal during working shifts.
- Free employee parking.
- Uniforms provided, including laundry service.
- 8 days off per month.
- Employee engagement activities and internal competitions.
- Annual health check-up.
- Attractive service charge.
- Bonuses for public holidays and the Lunar New Year (Tet).
- Team-building activities.
- Internal training programs and opportunities to learn and grow in a dynamic working environment.
Yêu cầu công việc
•Minimum must have a vocational certificate, preferably a Bachelor's degree in any field.
• At least 1 years of experience working in a Hotel/ Resort or well trained in this field is an advantage
• Have good communication skills and creative skills.
• Have English communication skills.
Yêu cầu hồ sơ
Liên hệ | Contact:
Phòng Nhân sự | HR Department
Address: 3 - 5 Suong Nguyet Anh, Ben Thanh Ward, District 1, Ho Chi Minh City
Phone: 0986****** - Ms. Dương (Zalo)
Email: hro.fssg(a vòng)fusi*************
Khu vực
Fusion Suites Saigon Hotel
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
3-5 Sương Nguyệt Ánh, Bến Thành, Quận 1, Tp Hồ Chí Minh
Khách sạn Fusion Suites Saigon (4*) là dự án city-hotel tại TPHCM đầu tiên của chuỗi thương hiệu Fusion Resorts & Hotels đang rất thành công của Serenity Holdings (Hà Lan) tại các thành phố đẹp ven biển.
Tiếp nối thành công của Fusion Maia, Fusion Suites Da Nang Beach, Fusion Resort Nha Trang, Fusi on Resort Phú Quốc... Fusion Suites Saigon Hotel đang tìm kiếm những NGÔI SAO tiềm năng để tham gia vào đội ngũ năng động, chuyên nghiệp và đầy nhiệt huyết.
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