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Mô tả công việc
• Receive and respond promptly to table reservation requests and information about products and services from customers via email, phone, or digital platforms such as Zalo and WhatsApp.
• Drive business leads for key calendar events e.g. Lunar New Year, 8th March, National Day, Christmas, New Year Eve.
• Preparation of quotations, proposals and Banquet Event Orders for all incoming leads
• Manage sales lead folders according to booking status and active soliciting of prospect clients
• Follow SOPs, Sales procedures templates created by the FBM
• Site inspections for prospect groups
• Initiate billing procedures, deposit payments and/or credit applications
• Organize regular sales calls to develop client relationships
• Create and maintain a record of guest preferences and ensure that they are communicated
• Assist in the organizing of roadshows, wedding shows, MICE. Etc.
• Handle projects as and when assigned by the Food & Beverage Manager
• Responsible for updating revenue forecast daily and following up billing/receipts post-event Be aware of and comply with Licensing Laws
Quyền lợi được hưởng
Yêu cầu công việc
• Minimum 2 years of relevant experience in a Food and Beverage part
• Excellent reading, writing and oral proficiency in English language
• Passionate in Sales and target oriented.
• Has up to update F&B knowledge.
• Excellent administration, communication and organizational skills.
• Good interpersonal skills
• Service oriented with an eye for details
• Multicultural awareness and able to work with people from diverse cultures
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs.
• Ability to work with multiple system.
• Good working knowledge of MS Excel, Power point and Word
Yêu cầu hồ sơ
- Gửi đơn ứng tuyển cho Hotel job hoặc gửi qua emali
Chúng tôi là Grand Mercure Danang, một thành viên tự hào của AccorHotels, cung cấp một địa chỉ quốc tế cao cấp của sự khác biệt. Khách sạn này, nằm trên khung cảnh độc quyền của Đảo Xanh, ngay tại trung tâm thành phố Đà Nẵng, cung cấp 272 phòng được thiết kế đẹp mắt với ảnh sáng ban ngày tự nhiên và tầm nhìn toàn cảnh vịnh Đà Nẵng. Hãy cùng Grand Mercure Danang phát triển sự nghiệp của bạn nhé!