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Mô tả công việc
• Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Ensures that F&B products are being served in a professional and timely manner
• Engages to guests in order to deliver best service experience and increase loyalty
• Shares recommendations and guest comments to superiors to reflect current customer profile
• Presents menu/ drinks list, answer enquiries and makes suggestions regarding food, beverage and service to guests
• Takes orders and serve food and beverage to guest according to the established sequence and procedures
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Have a thorough knowledge and understanding of all food and beverage items in the menu
• Maintains supply of cleaned equipment including all chinaware, cutleries, linen, condiments and other supplies to setup the table and service station
• Ensures all operating equipment are well polished
• Maintains par stocks of all equipment and guest supplies as required
• Maintains cleanliness, tidiness at service stations and outlet pantry all the time
• Complies with hotel rules and regulations
• Carries out any other reasonable duties and responsibilities as assigned
Quyền lợi được hưởng
• International working environment with friendly & fun atmosphere
• 5 working-day/week
• Full Social, Health and Unemployment Insurance
• International Training programs
• Uniform and Laundry
• Duty meals
• 24/7 Accident Insurance
Yêu cầu công việc
• Diploma in Hotel Management, Food & Beverage, or related field
• Food service experience with general knowledge of restaurant operations preferred
• Team player and ability to work under pressure
• Ambitious and eager to learn and grow
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
• Must be fluent in Vietnamese and able to communicate, read and write English
• Willing to work shifts and on weekends and public holidays
Yêu cầu hồ sơ
Holiday Inn là thương hiệu khách sạn đa quốc gia, thuộc Tập đoàn khách sạn InterContinental được niêm yết trên LSE. Ban đầu là một chuỗi nhà nghỉ ở Hoa Kỳ, ngày nay nó là một trong những chuỗi khách sạn lớn nhất thế giới, với 435.299 phòng ngủ tại 3.463 khách sạn trên toàn cầu, phục vụ hơn 100 triệu đêm khách mỗi năm. Chuỗi khách sạn có trụ sở tại ba thành phố: Atlanta, London và Rio de Janeiro.
Review Holiday Inn & Suites Saigon Airport
Môi trường ổn định, Môi trường ổn định, Môi trường ổn định
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