Review Highlights
Cập nhật 29/11/2025
Ưu điểm
Nhược điểm
Commercial Ownership
· Own sales and gross profit targets across all online channels — brand.com and marketplaces (Shopee, TikTok Shop, Lazada) — with a clear view of channel mix, growth levers, and contribution margin by channel
· Own the full campaign calendar across all channels, ensuring alignment with brand moments, product launches, and trading priorities; manage timelines, stakeholder dependencies, and risk mitigation to deliver campaigns on time and on budget
· Own brand.com performance by leading technical roadmap, website promotion, service initiatives, and A/B testing in collaboration with cross-functional teams and external partners
· Responsible for digital marketing performance on brand.com to ensure investment, ROAS, traffic and CR
· Responsible for livestream and affiliate program management to drive sales performance and brand visibility
Online Assortment
· Own product listing quality across all channels, ensuring accuracy, completeness, and brand consistency at every customer touchpoint
· Work closely with the Merchandise team to manage online assortment strategy, including ranging decisions, pricing alignment, and promotional product selection
Customer Experience & Satisfaction
· Monitor customer feedback, reviews, and complaints across channels; identify recurring pain points and drive cross-functional resolution with Operations, Logistics, and Customer Service teams
· Own the purchase experience journey, from order confirmation and delivery communications to returns and refunds, ensuring every touchpoint reinforces trust and brand loyalty
Operations & Fulfilment
· Lead day-to-day ecommerce operations: order processing, fulfilment timelines, and SLA compliance across platform requirements and 3PL partners
· Coordinate with the warehouse team to maintain stock availability, drive inventory accuracy, and prevent stockout or overstock situations across channels
· Own the end-to-end returns and refund process, ensuring timely resolution, accurate stock reintegration, and a positive post-purchase customer experience
Project Management & Technology Innovation
· Act as the ecommerce business owner in brand and corporate projects (New Channel Expansion, Online Order Management System, Loyalty programme rollouts), representing commercial requirements and ensuring delivery milestones are met
· Identify operational gaps and tool needs; work with IT to scope, prioritise, and implement solutions that improve efficiency and data accuracy across the ecommerce stack
Vào năm 2012, TẬP ĐOÀN CENTRAL RETAIL VIỆT NAM bắt đầu hoạt động kinh doanh tại Việt Nam với lĩnh vực thời trang. Chỉ sau 10 năm hoạt động, Central Retail đã từng bước phát triển và thay đổi hoạt động thương mại bán lẻ tại Việt Nam.
Ngày nay, công ty tự hào tiếp đón trung bình 175,000 lượt khách mỗi ngày tại hơn 340 cửa hàng & trung tâm thương mại trải dài khắp 40 tỉnh thành trên cả nước, với tổng diện tích bán lẻ lên đến hơn 1,000,000 mét vuông, tạo công ăn việc làm cho khoảng 15,000 người lao động tại Việt Nam.
Chính sách bảo hiểm
Các hoạt động ngoại khóa
Lịch sử thành lập
Mission
Cập nhật 29/11/2025
Ưu điểm
Nhược điểm
Áp lực tiến độ cao trong một số giai đoạn.
Mức lương khá tốt so với mặt bằng chung.
Đánh giá công ty CRV