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Business Analyst, IT
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
03/08/2026
Hạn nộp hồ sơ:
31/08/2026
Hình thức:
Giờ hành chính
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Duy Xuyên - Quảng Nam
Mô tả công việc
SCOPE OF WORK
The IT Business Analyst is responsible for the strategic alignment, operational excellence, and technical oversight of casino gaming and business applications. This role ensures system reliability, stability, and performance optimization while providing daily support to key stakeholders and collaborating within the IT team.
The IT Business Analyst is responsible for the strategic alignment, operational excellence, and technical oversight of casino gaming and business applications. This role ensures system reliability, stability, and performance optimization while providing daily support to key stakeholders and collaborating within the IT team.
You will support gaming systems, work closely with vendors, and work out the implementation of solutions and products that meet business needs and regulatory requirements.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
1. Strategic Alignment and Leadership
- Align gaming system projects with business objectives and IT strategies.
- Contribute to systems planning and road maps.
- Promote organizational values and culture through leadership.
2. System Maintenance and Change management
- Ensure continuous support and maintenance of gaming systems and business applications.
- Achieve and maintain 99.99% system uptime.
- Collaborate with IT teams and business stakeholders to ensure systems align with requirements.
- Test new features or system enhancements, prior end user acceptance testing.
- Support end user acceptance testing and plan transitions to production, with minimal disruption.
3. Documentation and Compliance
- Maintain accurate business requirements, for functional and non-functional specifications.
- Support project planning and stakeholder analysis.
- Ensure compliance with IT policies and external audit standards.
4. Knowledge Transfer and Training
- Facilitate knowledge sharing across Business Analysts and service desk teams.
- Organize training sessions to enhance technical skills and system understanding.
5. Vendor Management and Risk Mitigation
- Manage relationships with vendors and ensure incident resolutions are within SLAs.
- Identify and mitigate risks associated with adoption technology.
6. Performance Monitoring and Optimization
- Provide regular reports on system performance, utilization, and security.
- Evaluate and optimize business processes for improved value delivery.
- Enforce IT policies and implement best practices.
- Maintain audit-ready documentation and system records.
7. Team Development
- Lead and mentor IT team members to foster a high-performance culture.
- Encourage collaboration, accountability, and innovation.
- Execute additional responsibilities as assigned by management.
Quyền lợi được hưởng
- Statutory insurance coverage plus the company's additional health insurance program.
- Staff shuttle bus service for employees living far from the property.
- Accommodation at Hoiana Staff Village.
- 12 complimentary nights at Rosewood properties across domestic and international destinations.
- Excellent learning and career development opportunities in a world-class hospitality environment.
Yêu cầu công việc
- Bachelor’s degree in Information Technology, Computer Science, MIS or related field.
- Proven experience in systems support or IT operations
- Strong understanding of technologies, compliance requirements, and system integration.
- Excellent problem-solving and analytical skills.
- Ability to manage multiple projects and work in a fast paced, high under pressure environment.
- Experience with casino and hospitality related systems for integrated resorts is an advantage.
- At least 2 years’ experience in a business analyst role is preferred.
- Strong interpersonal and English communication skills.
Yêu cầu hồ sơ
Ứng tuyển trên Hoteljob hoặc qua email hr(a còng)hoiana.com
Khu vực
Hoiana Resort & Golf
Xem trang công ty
Quy mô:
1.000 - 5.000 nhân viên
Địa điểm:
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
Nằm trên một dải bờ biển tuyệt đẹp chỉ cách Đà Nẵng 30km về phía nam, Hoiana có cơ hội tuyệt vời và mức lương cạnh tranh trên hàng chục ngành nghề ở mọi cấp độ. Thực hiện bước tiếp theo trong sự nghiệp của bạn tại một trong những dự án nghỉ dưỡng được tìm kiếm nhiều nhất của Việt Nam.
Review Hoiana Resort & Golf
3.5
13 review
06/04/2026
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