[BANYAN] SPA_Asst. Spa Manager
Garrya - Mù Cang Chải
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[BANYAN] SPA_Asst. Spa Manager
Garrya - Mù Cang Chải
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Giám Đốc, Phó Giám Đốc Bộ Phận/ Trưởng Phòng/ Tổ Trưởng
Ngày đăng tuyển:
24/07/2026
Hạn nộp hồ sơ:
31/08/2026
Hình thức:
Khác
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Huyện Mù Cang Chải - Yên Bái
Mô tả công việc
At Garrya Mù Cang Chải, part of Banyan Group, we believe that every role contributes to creating meaningful experiences rooted in purpose, wellbeing, and authentic connection. More than just a workplace, we are a sanctuary where thoughtful design, mindful living, and genuine care come together.
As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind-the-scenes operations to guest-facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.
As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind-the-scenes operations to guest-facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.
We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.
Key Responsibilities:
- Assist the Spa Manager in overseeing the daily operations of the Spa to ensure smooth and efficient service delivery.
- Ensure all guests receive exceptional, personalized, and memorable wellness experiences in accordance with brand standards.
- Supervise Spa Therapists and Spa Receptionists, providing guidance, coaching, and support to maintain high levels of performance and guest satisfaction.
- Monitor daily appointments, therapist productivity, room utilization, and treatment schedules to maximize operational efficiency and revenue.
- Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective service recovery.
- Assist in recruiting, onboarding, training, and developing spa associates to enhance technical skills, product knowledge, and service excellence.
- Prepare staff schedules, monitor attendance, and ensure adequate staffing levels based on business demands.
- Drive retail sales and treatment upselling through team coaching and effective sales initiatives to achieve departmental revenue targets.
- Monitor inventory levels of spa products, retail items, linens, and operational supplies, ensuring proper stock control and cost management.
- Ensure all treatment rooms, public areas, equipment, and facilities are clean, well-maintained, and comply with hygiene, health, and safety regulations.
- Support the implementation of promotional activities, wellness programs, and seasonal campaigns to increase guest engagement and revenue.
- Assist in preparing operational reports, analyzing business performance, and recommending improvement initiatives.
- Ensure compliance with company policies, standard operating procedures, and brand standards at all times.
- Foster a positive, collaborative, and guest-focused working environment while promoting teamwork and continuous improvement.
- Perform any other duties assigned by the Spa Manager or the Director of Rooms/General Manager.
Quyền lợi được hưởng
- Salary is competitive.
- 100% Service charge, effective from the probation period.
- 12 days annual leave; 2 day-offs per week.
- Insurance as labor law (applies from the starting date).
- Health Care Insurance (24/7), accident insurance (apply from the starting date).
- Annual bonus & 13th-month salary (subject to business performance).
- Uniforms and meals are provided.
- Staff accommodation is provided.
- Minimum USD 3,000 annual spending on Banyan Group complimentary stays.
- Officer Check allowance.
- Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.
- Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.
- Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.
- Access to gym facilities.
Yêu cầu công việc
Requirements:
- Good English communication skills (spoken and written)
- Strong interpersonal and communication skills
- Well-organized with attention to detail
- Positive attitude, adaptable, and willing to learn
- Ability to work flexible hours when required
- 1–3 years of relevant working experience (hospitality or related fields preferred)
- Experience in international or luxury environments is an advantage
- Basic understanding of service standards and customer experience
- Fresh graduates are welcome for entry-level positions
Yêu cầu hồ sơ
If you are interested, please submit your English resume via:
- Mobile/Zalo: (+84) 0365 668 996
- Email: ahrm-mcc[a-còng]garrya.com
- Or apply directly via HotelJob
Khu vực
Garrya - Mù Cang Chải
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Quy mô:
25 - 100 nhân viên
Địa điểm:
Bản Pú Nhu, Xã La Pán Tẩn, Huyện Mù Cang Chải
Garrya Mù Cang Chải nép mình e lệ giữa vẻ đẹp ngoạn mục của đất trời Tây Bắc, bao quanh bởi thiên nhiên hùng vĩ cùng những thửa ruộng bậc thang được sáng tạo từ đôi bàn tay khéo léo của đồng bào người Mông sinh sống tại khu vực này. Garrya Mù Cang Chải được quản lý và vận hành bởi tập đoàn Banyan Tree. Là thương hiệu lần đầu tiên xuất hiện tại Việt Nam, Garrya Mù Cang Chải hứa hẹn sẽ mang tới những cơ hội việc làm tuyệt vời với những chế độ vô cùng hấp hẫn tới từ tập đoàn Banyan Tree.
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