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Mô tả công việc
CORE WORK ACTIVITIES
• Serve as a departmental role model or mentor by working alongside associates to perform technical or functional job duties.
• To continually check all Banqueting areas to ensure cleanliness, hygiene and safety, and ensure that all Banqueting areas comply with the Health and Safety regulations.
• To assist Banqueting Managers and assistants in room layout and capacities.
• To ensure that an adequate linen par level is available at all times.
• To ensure that Banqueting Associates are supplied with table plans prior to each event.
• To ensure the Banqueting Associates are supervised in the setup of the function room to the specifications as laid down by the room plans.
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
• To ensure guest bills are accurate through following the redlining procedure LSOP. To ensure appropriate cash handling procedures are followed.
• Ensure that associates are trained on hotel core values, job roles, responsibilities, and technical and service aspects of the job.
• To compile staff rotas in advance and submit to all banqueting associates.
• To ensure that a concise brief is given to all staff prior to each function.
• Conduct taste panels and menu classes on a daily basis for restaurant and room service.
• Attend and conduct meetings as required.
• Assist management to ensure that associates have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to associates and ensure that they are understood.
Quyền lợi được hưởng
- Get competitive salary & service charge
- Have 12 annual leave days for a working year
- Work 5 days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
- Get 24/24 accident insurance during the term of the hotel contract
- Join an annual Team Building
- Receive training and training for career development
Yêu cầu công việc
• High school diploma.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience
Skills and Knowledge
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Yêu cầu hồ sơ
Vinpear Landmark 81, Autograph Collection dự kiến sẽ là khách sạn Autograph Collection đầu tiên của Việt Nam. Khách sạn phong cách sống này sẽ tham gia vào bộ sưu tập đa dạng và năng động gồm hơn 260 khách sạn độc lập trên toàn cầu, được lựa chọn thủ công vì kỹ thuật thủ công vốn có và quan điểm khác biệt về thiết kế.