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Mô tả công việc
Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high-quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.
JOB SPECIFIC TASKS
• Manages departmental inventories and assets including par levels and maintenance of equipment.
• Orders supplies for the department (e.g., chinaware, glass, silver, buffet presentations, props, and other service equipment needs).
• Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
• Conducts monthly department meetings with the Banquet supervisors and associates.
• Upon receiving weekly BEOs to ensure that all details are read through and queries/questions raised with the banqueting office.
• To compile staff rotas in advance and submit to all banqueting associates.
• To ensure that all casual staff are booked for each function in accordance with laid down staffing levels.
• To submit timesheets to Paymaster each week with any overtime requirements being authorised by the Director of F&B prior to the payment.
• To ensure that a concise brief is given to all staff prior to each function.
• To ensure that Banqueting Associates are supplied with table plans prior to each event.
• To ensure the Banqueting Associates are supervised in the setup of the function room to the specifications as laid down by the room plans.
• To ensure that the discipline is maintained in the department and to ensure good timekeeping.
• To liaise with guests on the day of their function with regards to any amendments or extra requirements.
• Interacts with guests to obtain feedback on product quality and service levels.
• To liaise closely with the Head Chef with regard to table services and catering numbers.
• To continually check all Banqueting areas to ensure cleanliness, hygiene and safety, and ensure that all Banqueting areas comply with the Health and Safety regulations.
• To assist Banqueting Managers and assistants in room layout and capacities.
• To ensure that an adequate linen par level is available at all times.
• Communicates and executes departmental and hotel emergency procedures and ensures staff are trained in safety procedures.
Quyền lợi được hưởng
- Get competitive salary & service charge
- Support for transportation fare to start work and at the end of the contract
- Support for the traveling allowance for home visit: once 1 year
- Have 14 annual leave days for a working year
- Work 5 days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
- Get 24/24 accident insurance during the term of the hotel contract
- Join an annual picnic
- Receive training and training for career development
Yêu cầu công việc
• High school diploma; 2 years of experience in the event management, food and beverage, or related professional area.
Skills and Knowledge
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience
• Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
• Mathematics - Using mathematics to solve problems.
• Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
• Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Yêu cầu hồ sơ
Vinpear Landmark 81, Autograph Collection dự kiến sẽ là khách sạn Autograph Collection đầu tiên của Việt Nam. Khách sạn phong cách sống này sẽ tham gia vào bộ sưu tập đa dạng và năng động gồm hơn 260 khách sạn độc lập trên toàn cầu, được lựa chọn thủ công vì kỹ thuật thủ công vốn có và quan điểm khác biệt về thiết kế.