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Overall
Work within team members to prepare and deliver relevant dashboard reporting required to support business priorities and analysis needs of the organization
Analyze data and proactively identify trends and leading indicators of performance to the relevant business teams/partners
Learn or develop and execute required data and reporting validation processes on external and internal data sources
Work with BI Managers, BU Heads, and field-based teams (as required) to identify ad hoc analytic needs. Complete analysis and generate insights within agreed upon timeframes
Identify and recommend new secondary data sources to complement existing data assets
Provide Field force effectiveness insights with data-analysis, business acumen, strategic planning and effective communication to contribute for Field Force planning (size, structure, and territory alignment)
Cross channel customer engagement insights and analysis
System & Application Management
Develop, implement and upgrade business insights systems, applications, and services to meet the needs of our internal customers
Manage systems to ensure high data quality and robustness
Provide on-demand support in various data analytics and insights generation activities.
Ensure alignment and standardization of the data and insights quality
In-field Effectiveness
Support the Customer Engagement, Customer Insight lead, Finance department, Marketing enablers in conducting business reviews by sharing key performance indicators aligned to the defined outcomes, and recommend areas for improvement and action plans where appropriate
Partner with the Customer Insights Lead to operationalize customer segmentation into the data collection process and generate meaningful insights for each segment
Audit effectiveness of process, programs and tools, and take necessary actions
Drive customer engagement effectiveness in goals setting, forecasting through target setting based on event driven planning
Design and provide a selection of tools and dashboards for the field force to drive performance excellence and improve productivity
Train end users on new processes and procedures on enhancement
Who You Are
Bachelor Degree or above, ideally with Data Analytics, Data Management, IT background
At least 2 years of experience in Sales Management, Sales Force Effectiveness, Operational Excellence, Data System Management, Management Consulting, or similar fields
At least 2 years of experience in analytics
At least 2 years of experience in database management, expert in Microsoft Office Suite, especially MS Excel, and Access
What you’ll get:
Competitive salary, negotiable based on experience and capabilities
13th month salary and other bonuses in accordance with company policy
Full statutory insurance coverage (Social, Health, and Unemployment Insurance)
Additional health insurance as per company benefits
12+ days of annual leave, with additional leave based on seniority
Opportunity to work in a data-driven environment with large datasets, multiple projects, and diverse clients
Direct exposure to strategic reporting, business analysis, and management dashboards for leadership and clients
Clear career progression to Senior / Lead / Managerial roles
Access to professional training in BI, Data Analytics, Power BI, SQL, and automation tools
Professional, open, and collaborative working environment that values efficiency and innovation
Participation in team building, year-end parties, and employee engagement activities
Interested candidates, please send your CV
📩 Apply now: anh.nguyentuan@smollan.com
📲 Phone: +84 969 050 440
DKSH Smollan Field Marketing (DSFM) là một liên doanh giữa DKSH và Smollan, được thành lập năm vào năm 2009 tại Malaysia hoạt động trong lĩnh vực Tiếp thị thị trường (Field Marketing). Hiện nay DSFM đã phát triển trở thành một tổ chức khu vực với hơn 3.900 chuyên gia về các lĩnh vực riêng biệt với 125.715 nhà cung cấp và hơn 8000 nhân viên chính thức hoạt động tại 11 thị trường: Indonesia, Malaysia, Myanmar, Singapore, Hồng Kông, Đài Loan, Thái Lan, Campuchia, Việt Nam và CROSSMARK Úc.