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Mô tả công việc
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
- Competitive salary and bonus scheme.
- Opportunity to work in a professional, international environment.
- Five working days per week with two days off.
- Entitlement to public holidays and annual holidays in accordance with local regulations.
- Social insurance, health insurance, and unemployment insurance provided based on the contractual salary.
- Participation in job-related training programs and training courses required by Marriott International.
- Participation in team-building activities and employee engagement events during special occasions and festive seasons.
Yêu cầu công việc
Analytical Skills
Problem Solving
Learning
Decision-Making
Arithmetic Computation Interpersonal Skills
Team Work
Interpersonal Skills
Customer Service Orientation
Diversity Relations
Influence Communications
Communication
Listening
English Language Proficiency
Telephone Etiquette Skills
Applied Reading
Writing
Yêu cầu hồ sơ
Mọi thông tin chi tiết vui lòng liên hệ phòng Nhân sự qua số điện thoại 0917993715
Four Points by Sheraton là một thương hiệu khách sạn thuộc sở hữu của Marriott International, nổi bật với phong cách hiện đại, thoải mái và thân thiện. Thương hiệu này hướng đến đối tượng khách hàng là doanh nhân và khách du lịch muốn tìm kiếm sự tiện nghi cơ bản nhưng vẫn đầy đủ dịch vụ chất lượng.
Các khách sạn Four Points có thiết kế tối giản nhưng sang trọng, kết hợp giữa phong cách hiện đại và không gian ấm cúng, tạo cảm giác thoải mái cho khách lưu trú
Four Points thường tọa lạc ở các thành phố lớn, gần trung tâm thương mại, sân bay hoặc các điểm du lịch nổi tiếng, thuận tiện cho cả công tác và nghỉ dưỡng.