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Key Responsibilities
- Business Growth & Account Development
- Identify, qualify, and develop new business opportunities within existing and new accounts, fostering full-service partnerships across technology, operations, and innovation
- Collaborate with our sales and technology teams to shape and close strategic opportunities, from concept to contract
- Manage account financials, contracts, and governance frameworks to ensure commercial health and client satisfaction.
- Translate client insights into actionable business development plans, supporting upsell and cross-sell initiatives
Client Relationship Management
- Build and maintain trusted relationships with senior decision-makers across client organizations, acting as the primary point of contact for strategic engagements
- Develop a deep understanding of client business goals, technology landscape, and transformation priorities, positioning company as a long-term strategic partner
- Lead regular client engagements, including weekly/biweekly touchpoints and quarterly business reviews, to ensure alignment, satisfaction, and growth
Partnership & Ecosystem Enablement
- Drive local engagement with our strategic cloud and DLT partners, fostering co-selling and co-delivery initiatives across enterprise and corporate accounts
- Lead the development and execution of Joint Strategic Partner Business Plans, including quarterly reviews focused on revenue growth and partnership performance
- Build and sustain strong relationships with partner account teams, sales leaders, and solution architects to ensure visibility of our led projects within the partner ecosystem
Collaboration & Leadership
- Work closely with global delivery and engineering teams to ensure seamless execution of client programs
- Provide thought leadership on emerging technology trends and their potential impact on financial services
- Represent company at industry and partner events, reinforcing our brand and strengthening our market presence in Vietnam and APAC
- 12+ years of experience in strategic account management, enterprise sales, or senior IT management roles within the financial services or technology consulting sector
- Proven track record of building and managing large, complex client accounts and delivering transformative technology programs
- Strong understanding of digital transformation, cloud adoption, digital banking, and blockchain/distributed ledger technologies
- Demonstrated success in developing and executing strategic account plans and achieving revenue growth targets
- Exceptional relationship management, negotiation, and communication skills, with experience engaging senior stakeholders (CIO, CTO, COO, etc.)
- Strategic thinker with a hands-on approach—comfortable operating autonomously in a fast-paced, entrepreneurial environment
- Fluent in English and Vietnamese
- Existing network within Tier 1 financial institutions in Vietnam is highly desirable
- Competitive Compensation
- Benefits package including comprehensive medical, dental, vision and others
- Company Culture based on our Core Values
- Professional Development Training with Individual Development Plans to map out your career growth
- Opportunity to work in a global environment with diverse teams built with colleagues from around the world
- Opportunity to work with technology industry leaders in the financial services industry
- Opportunity to work for big name clients in capital markets, banking and other industries
Line Manager