Mô tả công việc
- Ensure new hires information are updated in the HR data system and coordinate with HR team and existing associates to monitor their personnel update timely if changed
- Coordinate with DOHR on the expatriates’ documents including visa, work permit application and/or other required documents for Expats
- Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources.
- Reviewing and processing expenses and reimbursements due to expats.
- Establishing, managing, and maintaining vendor relationships in host countries.
- Ensuring that the expat program is aligned with government policies and procedures.
- Responsible for providing HR administration and employee data management services to Board of Management.
- Perform routine data audits and ensures employee data are up-to-date and accurate.
- Engage in back-office and transaction services such as performance management records, leave and exit administration.
Communications and Relations
- Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
- Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
- Assist and support management and the leadership team with handling and resolving Human Resources issues.
- Inform Human Resources management of issues related to employee relations within the division or property.
- Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.
- Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
- Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.
Assists Management
- Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
- Coordinate tasks and work with other departments to ensure that the department runs efficiently.
- Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
- Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
Administration
- Maintain confidentiality and security of employee and property records, files, and information.
- Answer phone calls and record messages.
- Ensure accurate maintenance of all employee records and files
Quyền lợi được hưởng
- Participation in social insurance as per labor law
- Health insurance
- Monthly service charge from the probationary period.
- Accommodation/meal allowance provided for staff
- Meal allowance during shifts
- Uniforms and laundry service provided
- Participation in staff activities and hotel training and development programs
- Transportation allowance for starting work and visiting home as per hotel policy
- 5 working days/week
Yêu cầu công việc
- Bachelor's Degree in Human Resources Management / Hotel Management.
- Have at least 1 year experience in a similar position
- Have a positive attitude, a strong work ethic, and a sense of responsibility
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- Communication in English
- Marriott Background and International Hotel Group Experience prefered
Yêu cầu hồ sơ
Sheraton là một trong 30 thương hiệu nổi tiếng thuộc sở hữu của Tập đoàn Marriott International với hơn 6.000 khách sạn tại hơn 122 quốc gia và vùng lãnh thổ trên thế giới. Sheraton Saigon Hotel & Towers là khách sạn 5 sao hàng đầu tọa lạc tại vị trí chiến lược ngay trung tâm khu kinh doanh và giải trí của Thành phố Hồ Chí Minh. Tại Sheraton, chúng tôi cam kết nỗ lực hết mình để đảm bảo khách của chúng tôi có kỳ nghỉ tốt nhất có thể. Các cộng sự của chúng tôi được dành riêng để cung cấp các tiêu chuẩn dịch vụ cao nhất. Chúng tôi vượt xa để bạn cũng có thể. Các giá trị cốt lõi của chúng tôi là: Đặt con người lên hàng đầu, theo đuổi sự xuất sắc, đón nhận sự thay đổi, hành động chính trực và phục vụ thế giới của chúng ta. Chúng tôi sẽ cung cấp cho các ứng viên thành công những phúc lợi hấp dẫn, điều kiện làm việc tuyệt vời, môi trường làm việc năng động và chuyên nghiệp, cơ hội thăng tiến nghề nghiệp và cơ hội đào tạo đa dạng.