Thu nhập

Up to 35M

Cấp bậc

Middle

Hình thức

In office

Địa điểm làm việc

Hà Nội

Introduction

Techvify Corporation is an End to End AI-Powered Digital Transformation Partner.

At Techvify, we don’t just build software.

We engineer breakthroughs.

We innovate with AI, craft with code, and scale with cloud.

We partner with startups, enterprises, and even competitors on a shared mission:

To turn bold ideas into real-world impact.

If you’re looking to lead digital transformation through intelligent software, we’re ready to build with you.

Let’s create the future – together.

Key Responsibilities

• Act as Level 1 / Level 2 production support, providing timely investigation, troubleshooting, and resolution for system incidents and user issues.
• Serve as a primary contact point for production issues, ensuring clear communication on issue status, progress, and resolution.
• Collaborate closely with business stakeholders, vendors, and internal teams to analyze and remediate complex production issues.
• Gather, clarify, and document business requirements and issue details to support root cause analysis and long-term fixes.
• Analyze business processes and system data to identify inefficiencies, improvement opportunities, and recurring issues.
• Coordinate with vendors and technical teams to ensure issues are resolved within agreed SLAs.
• Support User Acceptance Testing (UAT), system validation, and end-user training activities.
• Prepare clear incident reports, analysis summaries, and operational reports for management and stakeholders.
• Maintain accurate and up-to-date ticket information, including root cause, workaround, resolution, and lessons learned.
• Participate in meetings, workshops, and problem-solving sessions to continuously improve system stability and operational efficiency.
  
  

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• At least 2+ years of experience in Production Support, Application Support, Business Application Support, or similar roles.
• Solid analytical, troubleshooting, and problem-solving skills with the ability to identify root causes.
• Basic understanding of business analysis concepts, system workflows, and enterprise applications.
• Strong attention to detail with a focus on accuracy, quality, and documentation.
• Proven ability to multi-task, prioritize effectively, and work under pressure in a production environment.
• Experience working with ticketing systems and managing incidents according to SLA requirements.
• Strong communication and stakeholder management skills; able to work effectively with both technical and non-technical users.
• Adaptable and flexible in a fast-paced, constantly changing environment.
• Fluent in English (written and spoken), comfortable working in a global team.
  
  

Benefits

• Salary: Up to 35M
• Join a global team and work directly with many talents around the world.
• Opportunities for onsite work in Japan, Singapore, Australia, and many other countries.
• Work and grow in a dynamic, creative, and professional environment.
• Healthcare: Premium Health Insurance TECHVIFY Care
• 13 months’ salary per year.
• Annual salary evaluation.
• Sponsor and encourage staff to study courses by covering tuition fees, such as Udemy, Coursera.
  
  

How to apply

If you are a driven and talented Production Support looking for an opportunity to be part of something extraordinary, please submit your resume and cover letter for consideration.

Join our team and let’s create amazing things together! Send your updated CV to this email address:

• Email: careers@techvify.com.vn
• About us: Techvify | End-to-End AI-Powered Digital Transformation Partner
  
  

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Vị trí bạn quan tâm Production Support AI QA Automation Solution Engineer Intern SOC (Security Operations Center) / ISMS Manager Senior AI Engineer Middle Developer .Net Engineer Sales full-time Intern Fullstack typescript Senior Fullstack Developer AI Quality Assurance Software Engineer (TypeScript/React/NestJS) Backend Software Engineer (AWS/Lambda/Terraform) iOS Developer Business Analyst Technical Project Manager DevOps Engineer Java Engineer Senior Backend Engineer (Java/Golang) Technical Leader - Python/AI Software Engineer for JP market BrSE for JP Market Account Manager Process Quality Assurance Quality Assurance Leader Application Managed Service L2 Senior PHP Developer Senior International Sales Executive Business Analyst Senior PQA Lead Intern AI Solution Engineer Sales Executive (Japan Market) Devops Engineer AI Engineer Python Developer Mobile Developer Technical Project Manager Frontend Developer Senior Solutions Architect / Consultant Business Analyst/ Product Owner Intern Project Coordinator NodeJS Developer Golang Developer Senior Frontend Developer Product Quality Assurance Senior International Sales Frontend Developer Intern Sales IT Quality Assurance Engineer Senior Nodejs Developer Middle Fullstack Developer Senior C# Developer Fresher Japanese Content Creator (EB) IT Helpdesk Senior Ruby on Rails Developer Business Analyst Manual Tester Middle/Senior Auto QA Engineer Senior Frontend Developer (ReactJS) Project Manager/ Scrum Master Sales Manager Sales Manager - HN Content Marketing Specialist (Creative) Intern Sales - HCM Senior Software Engineer Project Manager Junior/Middle Quality Assurance Intern AI Engineer Senior UI/UX Designer Branding Executive (EB) Intern Fullstack/ReactJs/Python/Go Developer Intern ReactJS Developer Intern Fullstack (NodeJS, ReactJS) Developer Middle/Senior Backend Developer (NodeJS/Golang) onsite Singapore Junior/Middle PHP (Wordpress) Developer Mid-Senior Front-end Developer onsite Singapore Junior/Middle Java Developer Junior/Middle Golang Developer Junior/Middle .NET Developer Intern Employer Branding Junior/Middle NodeJs Developer Nhân viên Đào tạo Nội bộ Product Owner Support Engineering Junior/Middle Business Analyst Senior Java Developer Graphic Designer [Junior/Middle] Senior Quality Assurance Scrum Master/Project Manager [Intern/ Fresher] Marketing Manager Marketing Manager Sales Development Representative Senior Account Executive Head Of Account Management Senior Partner Sales Manager Senior Solution Sales Executive Senior Sales Executive Middle/Senior Python Developer Automation Test Engineer Talent Acquisition Specialist Talent Acquisition Intern Chuyên viên Đào tạo Nội bộ Quality Assurance [Junior/Middle] Senior Fullstack Developers IT Recruiter [Mid/Senior] Social Content Creator [thị trường Nhật] Front-end Developer [Junior/Middle] IT Recruitment Lead Chuyên viên Truyền thông Nội bộ Social Content Creator Technical Project Manager Delivery Manager [Global Market] Junior/Mid Java Engineer [Onsite] Junior AI Engineer International Sales Executive Senior React Native Engineer Junior Java Engineer Mid/Senior Java Developer Mid/Senior Java Developer Mid-Senior Nodejs Developer Junior/Mid-level .NET Software Engineer Junior /Middle Business Analyst Financial Assistant [Onsite] Junior ReactJS Developer Intern Golang Developer Senior IT Content Creator (Onsite/ Remote) Accountant Intern Office Administrator Human Resource Manager (HRM) Middle/Senior Quality Assurance ReactJS Developer Middle ReactJS Developer (Junior/Mid) Digital Marketing Executive Delivery Manager (Japan Market) Recruitment Lead Senior FullStack Developer Đà Nẵng Senior Flutter (Mobile) Golang Developer [Senior/Lead] Fresher Golang Solution Architect Digital Marketing Lead (Onsite/Remote) Sales Manager [Hanoi & HCMC] Business Development Interns [Hanoi & HCMC] Senior Sales Executive (Global Market) Senior Node.Js Developer DevOps Engineer (Azure) Quản lý chất lượng dự án phần mềm (PQA) Mid/Senior Java Developer [Japan] Senior/ Middle C# Developer [Japan] Senior/ Middle C/C++ Developer [Japan] IT Project Manager Middle/Senior Golang Developer Senior Sales Executive (Japan Market) Senior Java Developer Mid-Senior Java Developer Bridge System Engineer (BrSE) - Japan Senior .NET /C# Developer Middle/Senior Python Developer Performance Marketing Specialist Sales Assistant (Graduate - Junior) Senior Vue.Js Developer Senior ReactJs Developer PHP Team Leader Senior PHP Developer Chuyên Viên IT Recruiter Junior PHP Developer Automation QA Vị trí khác

Production Support

• Vị trí bạn quan tâm
• Production Support
• AI QA Automation Solution Engineer Intern
• SOC (Security Operations Center) / ISMS Manager
• Senior AI Engineer
• Middle Developer
• .Net Engineer
• Sales full-time Intern
• Fullstack typescript
• Senior Fullstack Developer
• AI Quality Assurance
• Software Engineer (TypeScript/React/NestJS)
• Backend Software Engineer (AWS/Lambda/Terraform)
• iOS Developer
• Business Analyst
• Technical Project Manager
• DevOps Engineer
• Java Engineer
• Senior Backend Engineer (Java/Golang)
• Technical Leader - Python/AI
• Software Engineer for JP market
• BrSE for JP Market
• Account Manager
• Process Quality Assurance
• Quality Assurance Leader
• Application Managed Service L2
• Senior PHP Developer
• Senior International Sales Executive
• Business Analyst
• Senior PQA Lead
• Intern AI Solution Engineer
• Sales Executive (Japan Market)
• Devops Engineer
• AI Engineer
• Python Developer
• Mobile Developer
• Technical Project Manager
• Frontend Developer
• Senior Solutions Architect / Consultant
• Business Analyst/ Product Owner
• Intern Project Coordinator
• NodeJS Developer
• Golang Developer
• Senior Frontend Developer
• Product Quality Assurance
• Senior International Sales
• Frontend Developer
• Intern Sales IT
• Quality Assurance Engineer
• Senior Nodejs Developer
• Middle Fullstack Developer
• Senior C# Developer
• Fresher Japanese Content Creator (EB)
• IT Helpdesk
• Senior Ruby on Rails Developer
• Business Analyst
• Manual Tester
• Middle/Senior Auto QA Engineer
• Senior Frontend Developer (ReactJS)
• Project Manager/ Scrum Master
• Sales Manager
• Sales Manager - HN
• Content Marketing Specialist (Creative)
• Intern Sales - HCM
• Senior Software Engineer
• Project Manager
• Junior/Middle Quality Assurance
• Intern AI Engineer
• Senior UI/UX Designer
• Branding Executive (EB)
• Intern Fullstack/ReactJs/Python/Go Developer
• Intern ReactJS Developer
• Intern Fullstack (NodeJS, ReactJS) Developer
• Middle/Senior Backend Developer (NodeJS/Golang) onsite Singapore
• Junior/Middle PHP (Wordpress) Developer
• Mid-Senior Front-end Developer onsite Singapore
• Junior/Middle Java Developer
• Junior/Middle Golang Developer
• Junior/Middle .NET Developer
• Intern Employer Branding
• Junior/Middle NodeJs Developer
• Nhân viên Đào tạo Nội bộ
• Product Owner
• Support Engineering
• Junior/Middle Business Analyst
• Senior Java Developer
• Graphic Designer [Junior/Middle]
• Senior Quality Assurance
• Scrum Master/Project Manager [Intern/ Fresher]
• Marketing Manager
• Marketing Manager
• Sales Development Representative
• Senior Account Executive
• Head Of Account Management
• Senior Partner Sales Manager
• Senior Solution Sales Executive
• Senior Sales Executive
• Middle/Senior Python Developer
• Automation Test Engineer
• Talent Acquisition Specialist
• Talent Acquisition Intern
• Chuyên viên Đào tạo Nội bộ
• Quality Assurance [Junior/Middle]
• Senior Fullstack Developers
• IT Recruiter [Mid/Senior]
• Social Content Creator [thị trường Nhật]
• Front-end Developer [Junior/Middle]
• IT Recruitment Lead
• Chuyên viên Truyền thông Nội bộ
• Social Content Creator
• Technical Project Manager
• Delivery Manager [Global Market]
• Junior/Mid Java Engineer [Onsite]
• Junior AI Engineer
• International Sales Executive
• Senior React Native Engineer
• Junior Java Engineer
• Mid/Senior Java Developer
• Mid/Senior Java Developer
• Mid-Senior Nodejs Developer
• Junior/Mid-level .NET Software Engineer
• Junior /Middle Business Analyst
• Financial Assistant [Onsite]
• Junior ReactJS Developer
• Intern Golang Developer
• Senior IT Content Creator (Onsite/ Remote)
• Accountant Intern
• Office Administrator
• Human Resource Manager (HRM)
• Middle/Senior Quality Assurance
• ReactJS Developer Middle
• ReactJS Developer (Junior/Mid)
• Digital Marketing Executive
• Delivery Manager (Japan Market)
• Recruitment Lead
• Senior FullStack Developer Đà Nẵng
• Senior Flutter (Mobile)
• Golang Developer [Senior/Lead]
• Fresher Golang
• Solution Architect
• Digital Marketing Lead (Onsite/Remote)
• Sales Manager [Hanoi & HCMC]
• Business Development Interns [Hanoi & HCMC]
• Senior Sales Executive (Global Market)
• Senior Node.Js Developer
• DevOps Engineer (Azure)
• Quản lý chất lượng dự án phần mềm (PQA)
• Mid/Senior Java Developer [Japan]
• Senior/ Middle C# Developer [Japan]
• Senior/ Middle C/C++ Developer [Japan]
• IT Project Manager
• Middle/Senior Golang Developer
• Senior Sales Executive (Japan Market)
• Senior Java Developer
• Mid-Senior Java Developer
• Bridge System Engineer (BrSE) - Japan
• Senior .NET /C# Developer
• Middle/Senior Python Developer
• Performance Marketing Specialist
• Sales Assistant (Graduate - Junior)
• Senior Vue.Js Developer
• Senior ReactJs Developer
• PHP Team Leader
• Senior PHP Developer
• Chuyên Viên IT Recruiter
• Junior PHP Developer
• Automation QA
• Vị trí khác
  
  

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Bạn biết đến thông tin tuyển dụng của TECHVIFY qua kênh nào?

• Bạn biết đến thông tin tuyển dụng của TECHVIFY qua kênh nào?
• Group facebook
• Fanpage TECHVIFY Careers
• Linkedin TECHVIFY Careers
• Google Search
• Tiktok Techvify Official
• Tiktok Celine Nguyen
• Tiktok Thedev_dad
• Chuyên viên tuyển dụng Techvify
• Youtube TECHVIFY Careers
• Khác
  
  

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Gửi CV Qua Email

careers@techvify.com.vn

Liên Hệ Số Điện Thoại

02477760688