Mô tả công việc
Overview:
Oversees and directs all aspects of the Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversee and assist with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with Regional Sales and Marketing office.
Responsibilities:
Commercial Strategy & Revenue Management
- Develop and execute annual sales & marketing strategies aligned with hotel positioning and revenue objectives
- Drive revenue performance across all segments including Rooms, MICE, Events, and ancillary services
- Monitor market trends, competitor activities, and business performance to identify growth opportunities and risks
- Ensure achievement of budgeted revenue, GOP, and market share targets
Sales & Business Development
- Lead all sales activities across Corporate, MICE, Government, Embassy, Airline, Travel Trade, Leisure, Wholesale, and OTA segments
- Develop and maintain strong relationships with key accounts, strategic partners, and industry stakeholders
- Drive new business acquisition and strengthen repeat business from existing clients
- Lead sales missions, client engagements, networking events, and industry exhibitions
- Ensure effective account management, contracting, and conversion strategies
Marketing, Branding & Communications
- Oversee all marketing, branding, digital marketing, PR, and communications activities
- Ensure consistent luxury brand positioning across all channels
- Develop campaigns to enhance brand awareness, visibility, and market penetration
- Manage online reputation, social media presence, and digital performance
- Collaborate with agencies, media partners, and influencers to strengthen brand exposure
Leadership & Team Development
- Lead, mentor, and develop the Sales & Marketing team to achieve performance excellence
- Build a high-performance, results-driven, and guest-focused culture
- Ensure effective coaching, performance management, and talent development
- Promote cross-functional collaboration with Operations and Revenue teams
Financial & Reporting
- Prepare annual budgets, sales forecasts, and marketing plans
- Monitor performance against KPIs and ensure cost efficiency
- Provide regular commercial reports and market insights to senior management
Quyền lợi được hưởng
- 02-month probation period with full salary and 100% service charge entitlement.
- Full social, health, and unemployment insurance coverage in accordance with Labor Law, plus 24/7 health insurance for employees and eligible family members.
- Annual leave, annual health check-up, and additional benefits in accordance with hotel policies.
- Duty meals, uniforms, and professional staff facilities provided by the hotel.
- Professional, dynamic, and international working environment.
Yêu cầu công việc
- Bachelor’s Degree in related fields.
- Minimum 5–7 years of senior Sales & Marketing leadership experience in 5-star luxury city hotels
- Mandatory experience in the City Hotel segment
- Proven track record in driving revenue growth in competitive urban markets
- Strong network in corporate, MICE, travel trade, and hospitality sectors
- Strong leadership, strategic thinking, negotiation, and analytical skills
- Excellent English communication skills
Yêu cầu hồ sơ
or send your CV to
Lotte Hotel Saigon
2A–4A Ton Duc Thang Street, Saigon Ward, Ho Chi Minh City, Vietnam
Mobile / Zalo / WhatsApp / Viber: (+84) 903 866 422
Toạ lạc tại góc cắt giữa hai phố Liễu Giai và Đào Tấn thuộc quận Ba Đình, KHÁCH SẠN LOTTE HÀ NỘI là sự kết nối và tổng hoà giữa khu phố cổ Hà Nội giàu truyền thống và khu đô thị mới đang ngày một phát triển với tương lai tươi sáng.
Nằm trên những tầng cao nhất của toà nhà 65 tầng tráng lệ, khách sạn Lotte Hà Nội tự hào là đại diện cho tiêu chuẩn khách sạn 5 sao quốc tế mới tại Hà Nội nói riêng và Việt Nam nói chung.
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