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Mô tả công việc
- Maintain a systematic document management system; Keep documents secure and keep records
- Prepare meetings; Prepare the meeting agenda, minutes, meeting schedule, etc., and distribute it to the person concerned after receiving approval from the supervisor
- Manage the meeting schedule of executives: Book tickets, accommodation, vehicles, etc. on business trips
- Complete the operations and procedures of the department at the request of executive and keep them up to date at all times
- In order to maintain the sales concept of brand, review the sales department 's checklist, revise and supplement it, and conduct a monthly check followed the check - up and F /up
- To improve service quality, measure VOC (phone monitoring, Mystery Shopping, CSI, etc.), suggest improvement plan according to the result, support implementation of improvement, and F/up
- In order to improve the service process, review / revise / supplement check checklists and distribute daily / weekly / monthly checklists to the site so that periodic process checks are performed. Suggest and implement a process improvement plan based on periodic inspections (monthly / quarterly / semiannual), VOC, and VOB comments
- Attend training programs offered by the company
- If necessary, perform other tasks related to work
Quyền lợi được hưởng
- Full Social Insurance contribution from the first month of employment
- Opportunity to work in a professional pre-opening environment
- Access to professional training programs aligned with 5-star standards under the Shilla Monogram system
Yêu cầu công việc
- Languages: English is required - Chinese is an advantageGood health, enthusiastic at work
- Hardworking, good observation skills
- Positive attitude
- Be interested in hospitality industry
Yêu cầu hồ sơ
Shilla Monogram Quangnam Danang resort cung cấp chỗ nghỉ với hồ bơi ngoài trời, chỗ đỗ xe riêng miễn phí, trung tâm thể dục và khu vườn. Trong số các tiện nghi của chỗ nghỉ này có nhà hàng, CLB trẻ em, sảnh khách chung và Wi-Fi miễn phí. Tại đây có phòng xông hơi khô, nhân viên giải trí và dịch vụ phòng.