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Mô tả công việc
Compliance: Ensures all operating standards and company policies are strictly followed within the outlet and Room Service.
Guest Experience: Establishes high-quality service standards to maximize guest satisfaction and effectively handles all complaints with corrective actions.
Maintenance: Liaises with Engineering and Housekeeping to ensure the facility is well-maintained and clean.
2. Financial & Strategic Planning
Profitability: Prepares annual budgets, monitors revenue/expenses, and implements cost-saving measures (utilities, supplies) to maximize profits.
Inventory Control: Oversees par stock levels, conducts month-end inventories (food, beverage, equipment), and verifies daily sales reports.
Market Analysis: Monitors competitors and provides strategic recommendations to the Director of F&B for future improvements.
3. People Management & Development
Leadership: Handles recruitment, duty rosters, performance evaluations, and administrative tasks (leaves, overtime, discipline).
Training: Conducts daily briefings, professional coaching, and regular on-the-job training to ensure staff performance meets job descriptions.
Communication: Maintains open communication with the team, keeping them informed of all essential information to perform their roles effectively.
Quyền lợi được hưởng
- Full Social Insurance contribution from the first month of employment
- Opportunity to work in a professional pre-opening environment
- Access to professional training programs aligned with 5-star standards under the Shilla Monogram system
Yêu cầu công việc
• Minimum of 2-3 years of experience in food and beverage management, preferably in a hotel or hospitality environment.
• Strong leadership skills and ability to manage a team.
• Excellent communication and interpersonal skills.
• Knowledge of food and beverage trends, inventory management, and budget control.
• Strong organizational skills and attention to detail.
• Customer-focused with a passion for providing excellent service.
• Ability to work under pressure and in a fast-paced environment.
• Flexibility and adaptability to changing needs and demands.
• Good communication in English.
Yêu cầu hồ sơ
Shilla Monogram Quangnam Danang resort cung cấp chỗ nghỉ với hồ bơi ngoài trời, chỗ đỗ xe riêng miễn phí, trung tâm thể dục và khu vườn. Trong số các tiện nghi của chỗ nghỉ này có nhà hàng, CLB trẻ em, sảnh khách chung và Wi-Fi miễn phí. Tại đây có phòng xông hơi khô, nhân viên giải trí và dịch vụ phòng.