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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
27/02/2026
Hạn nộp hồ sơ:
29/03/2026
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Overall job purpose:
- Deliver basic technical support for Data Center and Enterprise level infrastructure, including, but not limited to: virtualization (VMware and Hyper-V), Email service, Active Directory, Anti-Virus, patching tasks, etc.
- Liaise with other team and follow the processes to complete assigned task on time.
- Manage incidents and Problem Investigation ensure they will be resolved within SLA
- Raise and follow up Infrastructure Change Request. Join CAB meetings and represent proposed change….
- Review, follow up, and implement requested tasks.
Main duties of job:
- Monitoring and maintaining Infrastructure environments to agreed service levels
- Managing incidents and problems appropriately within agreed service levels
- Creating and performing authorized changes to customer environments, attending CABs where necessary
- Perform root cause analysis on reoccurring incidents
- Ensure technical documentation is completed and updated to professional standards
- Scheduled maintenance and patching of Infrastructure environments as necessary
- Contribute to the continuous improvement programs of all technology platforms across the datacenter
- Call logging and escalation with third party vendors (such as Microsoft, VMware, Mimecast or Citrix)
- Contributing to delivering team performance
- Adhere to all company policies and processes as communicated by line management in accordance with corporate ISO accreditation levels
- Troubleshooting infrastructure related technologies for Data center customers
- May be required to occasionally to fill in single shifts on managed services shift roster
Skills, Knowledge & Experience:
Essential requirements:
- Able to work as a member of a team but also manage up, across and down where required
- Ability to troubleshoot technical problems and incidents
- Ability to use the Service Desk tool to manage incidents/changes/problems tickets
- Good English communications skills, both oral and written. Ideally, experience of working for an international company with travel to and from Vietnam
- Basic technical knowledge of virtualization technologies (VMware, Hyper-V)
- Basic technical hands-on experience in the below technologies or variants of in an enterprise level support environment:
+ Microsoft server products
+ Microsoft Active Directory
+ Anti-Virus solutions with key products being McAfee
🌟 Why Join SCC Vietnam?
- Competitive salary & performance-based bonus
- Comprehensive healthcare & family coverage
- Annual leave, sick leave, and health checkups
- International UK/French working environment
- Company trips, team events & year-end parties
- Travel insurance & onsite opportunities
Khu vực
Hết hạn ứng tuyển
Báo cáo
Quy mô:
200 - 500 nhân viên
Địa điểm:
Số 246/9, Đường Bình Quới, Phường 28, Quận Bình Thạnh, Thành phố Hồ Chí Minh
SCC Là Nhà đầu tư và phát triển BĐS hàng đầu TP.HCM nói riêng và Việt Nam nói chung, giữ vị trí top 10 trong phân khúc thị trường BĐS cao cấp tại Việt Nam thông qua chiến lược phát triển bền vững dựa trên chuỗi lợi thế cạnh tranh: vị trí đắc địa, pháp lý minh bạch, tài chính vững mạnh, năng lực nhân sự tốt và giàu kinh nghiệm.
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