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Mô tả công việc
Maintain accurate waiting lists as needed. Alert guests when the table is available.
Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
May assist with other duties as assigned.
May process take- out orders; may answer room service phone and process room service orders; practice up- selling techniques.
Greet guests promptly and courteously; seat guests, ensuring a balanced workload among servers.
May be asked to handle guest complaints and special requests.
Promote teamwork and quality service through daily communication and coordination with other departments.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
Yêu cầu công việc
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
Handling food objects, products and utensils
Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
Basic math skills are frequently used when handling cash and credit, quantities, and variances.
Prior restaurant or luxury hotel experience preferred
Reading and writing abilities are utilized often when making reservations, taking orders, completing paperwork, etc.
Bending, stooping, kneeling
Using a keyboard
May be required to work nights, weekends, and/or holidays.
Quyền lợi
Full insurance coverage: Social, health, unemployment insurance based on 100% of your contract salary
Competitive salary package: Full gross salary & service charge during the probation period
7 accident insurance: Effective from your first working day
Internal benefits: Complimentary staff meals, uniform, employee engagement activities, labor union membership & more
A dynamic, professional, and multicultural working environment
Flexible working schedule: 5 working days/week with 2 days off
Other benefits in accordance with hotel policies
12 Annual leave per year
Annual salary review
International training & career development opportunities
Annual leave entitlement: Calculated from the first day of probation
Cập nhật gần nhất lúc: 2026-04-22 21:50:02
Chào mừng bạn đến với Voco Hotels. Dựa trên nhiều năm kinh nghiệm của chúng tôi trong việc cung cấp True Hospitality, voco hotels, mang đến cho mọi người một sự lựa chọn khác biệt. Khách sạn đủ đáng tin cậy để phụ thuộc, nhưng đủ khác biệt để vui vẻ. Gia đình khách sạn mới của chúng tôi được kết nối bởi các nhân vật riêng của họ, tạo nên những kỷ vật