SOMERSET

Based in Binh Duong office.

1. To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.
2. To prepare all offer letters, reservations and lease contracts in order for sales team to concentrate on locating customers
3. To conduct telemarketing to fix appointments for the sales team to visit potential customers
4. To be responsible for receiving and forwarding all incoming faxes or letters to concerned
5. To prepare all the daily, weekly and monthly sales reports
6. To have all lease agreements and related documents signed and sealed if necessary
7. To show drop in customers the properties if no sales person available
8. To maintain competitor information update based on sales team’s inputs
9. To maintain master files on all customers in house in proper manner to perform all filling functions for Sales & Marketing Department
10. To obtain all office supplies & stationeries for Sales & Marketing Department
11. To contact new potential short/long staying clients, either by telephone or in person to successfully obtain business
12. Perform any and all other assignments as directed by the Management

1. Degree in Hotel Management or Administration Business or equivalent.
2. At least 1 year working experiences as same position in serviced apartments or hotels
3. Competent in Microsoft Office, with analytical mind and good verbal & written English communication skills.
4. Highly self-motivated, initiative and innovative