Shelby Global ★ 5.0

• Manage and grow key strategic accounts within the food chain segment to achieve gross merchandise volume (GMV) targets and align with the company’s growth strategy.
• Identify, approach, and acquire new restaurant chain partners to expand the company’s customer network.
• Maintain and update customer database while continuously developing new accounts monthly; build and sustain strong client relationships.
• Monitor account performance and business activities of assigned clients; provide regular reports and actionable insights.
• Proactively handle customer feedback and resolve issues to ensure seamless service delivery and customer satisfaction.

• Minimum 3 years of experience in the restaurant chain segment or F&B industry.
• Proven experience working with large enterprises or chain brands is highly preferred.
• Strong resilience, persistence, and a results-driven mindset.
• Basic proficiency in MS Office (Excel, Word, PowerPoint).

Job Benefits:

• Competitive salary.
• 100% salary during the probation period.
• Annual salary review once a year in December.
• Provide Laptop and necessary working equipment.
• Monthly performance-based bonuses & annual bonus.
• Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee.
• Periodic health check-ups.
• Employee engagement activities (sports, tea breaks, etc.).
• Birthday voucher for employees.
• Candidate Referral Bonus Program for Collaborators.
• Welfare benefits for employees’ well-being and health provided by the Trade Union.
• Working hours: 9:00 AM – 6:00 PM, 5 days/week.
• Annual leave: 12 days/year, plus 01 additional day for every 5 years.
• Comfortable, young, dynamic working environment that supports individual growth.