Olam Việt Nam ★ 3.4

1. Sample Analysis and Quality Evaluation

• Conduct sensory evaluation (cupping) of green coffee, roasted coffee, and other coffee samples in accordance with company standards and industry protocols.
• Assess coffee quality attributes including aroma, flavor, acidity, body, aftertaste, and identify any defects or abnormalities.
• Support the Quality team in monitoring and maintaining product quality consistency throughout the supply chain.

2. Sample Preparation

• Prepare coffee samples for roasting, cupping sessions, quality assessments, and internal testing activities.
• Ensure all samples are accurately labeled, stored, and handled in line with quality control procedures.
• Organize and prepare laboratory samples for routine analysis and customer sample requests.

3. Customer and Laboratory Sample Management

• Prepare and dispatch coffee samples to customers, suppliers, and relevant stakeholders according to specified requirements and timelines.
• Coordinate with internal departments to ensure sample availability and traceability.
• Maintain sample inventories and records to support quality assurance activities.

4. Warehouse Verification and Lot Identification

• Verify and identify physical coffee lots in warehouses against corresponding documentation and system records.
• Ensure correct lot traceability, sample integrity, and compliance with quality standards.
• Support stock quality inspections and assist in resolving discrepancies when identified.

5. Laboratory Maintenance and Housekeeping

• Maintain laboratory cleanliness, organization, and safety standards at all times.
• Ensure cupping, roasting, and laboratory equipment are properly cleaned, calibrated, and ready for use.
• Monitor laboratory supplies and report replenishment needs to ensure uninterrupted operations.

6. Documentation, Reporting, and Data Management

• Accurately record cupping scores, quality assessments, and laboratory results in company systems and reports.
• Prepare regular quality reports and communicate findings to supervisors and relevant stakeholders.
• Maintain proper documentation to support traceability, audits, and continuous improvement initiatives.

• Basic knowledge of coffee cupping procedures and quality standards.
• Ability to accurately prepare, organize, and handle samples.
• Good observation skills and attention to detail.
• Strong record-keeping and documentation skills.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to work independently as well as collaboratively within a team
• Ability to follow standard operating procedures (SOPs) and quality requirements.
• Physically fit and able to work in laboratory and warehouse environments when required