CÔNG TY TNHH HWASEUNG VINA ★ 3.3

Job Purpose

To support the company’s business performance by coordinating business planning, analyzing key data, monitoring operational progress, and providing timely insights and reports to support management decision-making and cross-functional execution.

Key Responsibilities

1. Oder Management Team

1.1. Order team

· Support seasonal and monthly business planning by consolidating forecast, sales plan, order, capacity, and operational data.

· Prepare planning materials, assumptions, business targets, and execution schedules for management review.

· Align business plans, customer requirements, and operational timelines with related departments.

· Communicate with customer and get final confirmation for delivery date.

· Sharing order information to related departments.

· Check unit price, surcharge…

· Upload new order into internal system.

· Analyze business performance, plan-versus-actual results, KPI trends, risks, and improvement opportunities.

· Track business issues, pending tasks, action plans, owners, and deadlines until closure.

· Monitor progress, escalate risks or delays, and provide timely status updates to management.

1.2. Packing team

· Make packing plan base on customer’s request

· Order labels and packing materials

· Give packing instruction to production.

· Keep tracking issues, inform to related departments and find solution.

· Settle payment to supplier for label & packing materials cost.

2. Shipping team

· Make shipping plan monthly orders base on Customer request date or any specific POs customer requirement.

· Coordinate with internal teams, customers, and brand partners to clarify requirements, priorities, and timelines.

· Act as a communication bridge among Development, Production, Planning, Costing, Material, Quality, and other related teams.

· Make booking with forwarders and arrange shipment; contact service company to arrange trucks/ containers for stuffing cargoes;

· Prepare shipping docs to declare with custom to ship the cargoes out

· Get Bill of Lading from forwarder and submit shipping documents to customers

· Prepared negotiation plans and documentation to secure payments from customers

· Settle payment to forwarder & service company for shipping cost

3. Finished goods Warehouse team

· Control in/out stock by customer’s system & company’s system.

· Manage warehouse capacity, people, policy.

· Coordinate with shipping team, production, planning to arrange shipment every day.

Performance Indicators

· Order confirmation

· Delivery on-time KPI

Qualifications

1. Experience

· Minimum 2-5 years of experience in Business department, Experience in business planning, sales plan, forecast, order tracking, or production planning support.

· Experience in shipment coordination, delivery tracking, shipping schedule control, or export/import operation.

2. Skills

· Language Proficiency: Advanced or fluent in English (reading, writing, speaking).

· Communication & Leadership: Strong communication, and leadership skills across diverse cultures and cross-functional teams.

· Software Proficiency: Advanced knowledge of MS Word, Excel, PowerPoint, and Outlook, ERP, SAP.

· Team Management: Proven ability to lead, manage, and develop team members effectively.

· Problem-Solving & Innovation: Strong ability to resolve complex issues and introduce innovative perspectives in product development.

3. Knowledge

College diploma or Bachelor’s degree in business, economy, Import-export, logistics, …. Certificate of English.

* Location Working: Nhon Trach IZ, Dong Nai.

* Shuttle Bus: Ho Chi Minh, Bien Hoa, Ba Ria...