WALL STREET ENGLISH ★ 3.2

1/ Student Code Creation and Modification

• Create Student Codes in NSE, the teaching platform, to ensure the Student Code is available and activated before the Courses start.

• Update information relating to Student Code in NSE for contract modification requests, such as revising starting date, revising start level, changing study center, inputting suspension request, inputting course extension, etc.

• Validate information and perform related updates in HubSpot, CRM platform, relating to Student Contracts.

• Check, monitor, manage the storage of the signed Student Contracts and other related contract documents as e-document process management.

• Prepare the student code creation and modification related reports from NSE and HubSpot and collaborate with Services and Sales Teams to follow up the pending cases and escalate the long-outstanding cases.

2/ Sales support related tasks:

• Perform promotion registration with Commercial Department monthly.

• Check and validate Student Contracts which are eligible and meet conditions for promotion program.

• Prepare the promotion reports and collaborate with Services and Sales Teams to follow up the pending cases and escalate the long-outstanding cases.

Required Competencies:

• Have College's degree in business administration.

• Be extremely organized and attentive to details.

• Have excellent verbal and written skills.

• Have advanced skills with Microsoft Office products.

• Have experience of working with CRM system(s) is preferred.

• Be willing to learn and work under pressure.

Required Special Skills:

Working hours:

• 8 hours per day from 9:00 to 18:00

• 6 days per week:

• Monday – Friday

• Saturday or Sunday: scheduled by Line manager