Vietnam Furniture Resources (VFR) ★ 1.0

Duties and Responsibilities

- A Research and Development Manager shall be expected to perform the including but not limited to the following key tasks:

Management Role

• Plan, organize, drive and ensure department functional operation aligning with company business plan and achieving department KPIs..

• Set individual KPIs and organizational goals for below management levels and teams.

• Recommend and review department budgets. Approve and control department expenses within approved budgets.

• Check and varify requests for necessary resources for the operation of department.

• Develop, interpret, guide and ensure the implementation and pratice of department operation system including policies, SOPs, work instructions and standards.

• Work with IT on developing database, functional modules on ERP software and implementing IT solutions to support department works. Manage department database and function on ERP software.

• Work with HR on HR policy practice and building company image.

• Take ownership on subordinates attitude, retention, engagement, career development progression, health and safety, talent development and succession plan for below management levels.

• Monitor and provide performance appraisal for below supervisors and staffs. Review and approve performance appraisal for below team leaders.

• Approve hiring and promotion. Recommend firing and demotion,

• Drive, train, deligate, motivate and ensure subordinates working to their best ability and department delivering the highest level of performance.

• Build and promote the atmosphere within department that encourages team work, cooperation and engagement.

• Make critical decisions which relates and impacts within department under company policies and ensure “company comes first”.

• Identify challenges and ssuggests changes or actions in where and what department needs to improve.

• Collaborate with line managers to get thing done effectively and diplomatically.

• Proactively provide risks assessment and implement solutions to prevent problems.

• Execute training need analysis within department, recommand training solutions for performance improvement and talent development within department..

• Be an internal trainer in function. Deliver department prepsentation in management meetings.

• Lead ccontinuous improvement projects within department.

• Pprepare reports to provide a full picture of department operation and performance.

• Other related tasks assigned by immediate superior.

Functional Role

• Plans and designs furniture, lamps and accessories with consideration to layout, function, aesthetics, price point and safety. Manage design team including internal designers and draftsmen to research, develop ideas and designs as well as to achieve department targets.

• Consults with customers and external designers to determine needs, preferences and expectations.

• Works as senior designer to analyse function, structure, finishes, materials required and presents sketches to superior or customers for approval. Researches, selects or recommends materials, hardwares, finishes such as decoratings and paintings.

• Research, utilize and develop new designing skills and techniques, computer-aided design systems and applications as part of the design process and for consultation with customer.

• Work closely with sample workshop, production, planning, customer service, sales and marketing departments on making samples and providing customers with necessary presentation and information regarding designs and samples.

Key Performance Indicators

• To be announced in business plan
• Inventor: 90%
• Designs and Sample Quantity
• Measurable: on time delivery: 95%
• Sales Revenue
• To develop: Exciting new finish every month
• Exciting new material every month

Education and Training (degree, major, professional / academic training and other related requirements)

• Minimum of a B.A or related equivalent degree.

• Strong background with professional training on customer service.

Experience and Qualification (professional or functional work related experience / knowledge and requirements)

• Knowledge of standard operation procedures ii international customer service in a manufacturing company. Fine furniture savvy is preferred.

• Minimal 5 years in a similar position in a recognized and respected foreign company with a well-known brand name and ideally at least 2 year experience of manage a team. Previous experience of working in manufacturing industry, furniture industry is a plus.

Skills and other abilities

• Excellent leadership and advanced management skill is a must.

• Excellent written and oral communication skill in both Vietnamese and English is essential.

• Strong IT skills, always being ahead of new technologies

• Familiar to using ERP is preferred.

• Outstanding interpersonal relationship building.

• The ability to prepare and do MS pp presentation.

• The ability to identify training needs and to prepare/deliver internal trainings.

• Long term commitment / engagement and objective oriented is highly desirable.

• The ability to work to deadlines, handle high levels of pressure and critical decision-making.