Tập đoàn khách sạn IHG

As Chief Engineer you’ll manage the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members. You’ll be a master multitasker and be comfortable with any repair needs. Motivating and training your team with the skills to keep hotels always looking their best.

Your day-to-day

People

Direct daily engineering needs, plan and assign work ensuring you always have the right team in place

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance

Recommend or initiate any HR-related actions where needed

Ensure a safe and secure environment for guests, and team members in compliance with regulatory policies and procedures

Maintain relations with outside contacts including guests, regulatory agencies, and others as needed

Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of the IT Manager/Lead

Guest Experience

Help guests need to ensure their satisfaction

Use a maintenance program to ensure the hotel is maintained and in service for our guests

Responsible Business

Maintain and order parts and supplies whilst minimizing waste and maintaining “green” initiatives

May be responsible for hotel security to minimize the risk of theft, crime, and other hazards

Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountabilities

This is the top Maintenance/ Engineering job which may include one or more food or beverage outlets, and/or meeting space or catering/convention facilities. May supervise a small maintenance staff.

WHAT DO WE NEED FROM YOU?

(Some) Graduated college or advanced vocational training

Four years experience in general building maintenance and/or construction or an equivalent combination of education and experience

Specialied expertise in plumbing, electrical, mechanical, and carpentry fields Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required

Hotel experience preferred

Professional certification and license if required by law

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.​

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.​

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests ​

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay​

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs​

True Responsiveness: providing guests with what they need and doing so in a timely and caring manner.

(Some) Graduated college or advanced vocational training

Four years experience in general building maintenance and/or construction or an equivalent combination of education and experience

Specialied expertise in plumbing, electrical, mechanical, and carpentry fields Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required

Hotel experience preferred

Professional certification and license if required by law