Summit Polymers Vietnam ★ 4.0

SUMMARY

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Coordinator to manage and oversee the processing of Cash in Advance (CIA) customer accounts. This role is critical to ensuring timely receipt of payments prior to order release, maintaining accurate customer account records, and providing outstanding support to internal and external stakeholders.

RESPONSIBILITIES AND DUTIES

· Manage and monitor all CIA customer accounts to ensure payments are received prior to order fulfillment.

· Communicate with customers regarding payment requirements, outstanding balances, and remittance instructions.

· Collaborate with Sales and Materials teams to ensure smooth order processing in compliance with company payment policies.

· Apply payments accurately in the ERP system, ensuring customer accounts reflect real-time status.

· Monitor bank accounts and payment portals for incoming wires or ACH.

· Resolve discrepancies related to payments, order holds, or customer inquiries in a timely and professional manner.

· Generate and distribute payment reminders or account statements as needed.

· Assist with weekly AR aging reviews, audit support, and reporting for CIA accounts.

· Ensure compliance with internal controls, company policies, and credit terms.

· Assist month end and year end AR functions.

· Perform other tasks as assigned by supervisor.

ACCEPT TO WORK IN NIGHT SHIFT

Working hour: 8PM to 4:45AM

A minimum of 2 years of college or specialized training is preferred.

Speak/read/write both English and Vietnamese languages.

Possesses the ability to learn routines quickly, train others for routine positions and gather information.

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