RGF HR Agent Vietnam Co., LTD

RGF's client- a Japanese company in the manufacturing industry - is looking for a QA Leader/Deputy Manager to manage the QMS, oversee quality control, handle quality issues and customer complaints, implement corrective actions, and monitor quality performance.

• Working Location: Vinh Loc Commune, Ho Chi Minh City
• Monthly Salary: 20M ~ 26M VND Gross

Job Description

• Manage and maintain the QMS in accordance with ISO 9001, IATF 16949, and customer requirements.
• Implement quality control (QC) processes for mass production.
• Monitor and analyze product quality data, such as defect rates and PPM.
• Conduct internal audits of the Quality Management System.
• Investigate the root causes of quality issues that arise.
• Develop and implement corrective and preventive actions (CAPA).
• Manage change control processes related to suppliers and internal changes.
• Support the Deputy Director (PGD) in reviewing and monitoring key quality performance indicators (KPIs).
• Support Japanese staff in developing and implementing countermeasures to address customer complaints.
• Verify the implementation of countermeasures following customer audits.
• Prepare periodic quality reports and ad hoc reports as required.

• Educational Background: University graduate.
• Language: Business-level English.
• Experience: At least 3 years of experience as a QA Team Leader / Deputy QA Manager, including:
  • Practical knowledge and experience in Quality Management Systems (QMS) in accordance with ISO 9001 and IATF 16949 standards.
  • Analytical and problem-solving skills to conduct root cause analysis and implement corrective actions.
  • Management and supervisory skills to monitor KPIs and manage change control processes.
  • Communication and coordination skills to support superiors and collaborate effectively with colleagues.
  • Ability to conduct internal audits and respond to customer audits.

Notice: Thank you for your interest in career opportunities at RGF. Suitable candidates will be contacted by our consultants at the earliest possible time. Your resume will also be kept in our system for consideration for other suitable opportunities in the future. Please kindly check your email regularly for the latest job updates from RGF!