RGF HR Agent Vietnam Co., LTD

RGF's Client - a Japanese company in manufacturing lighting - is looking for a Sales Assistant Staff to support the sales team by handling administrative tasks, customer inquiries, delivery coordination, and after-sales support, enabling sales representatives to focus on customer-facing activities while ensuring smooth business operations and high customer satisfaction.

• Working Location: Ngoc Ha Ward, Hanoi City
• Monthly Salary: 16M - 20M VND (Gross)

• Job Responsibilities:

  • Provide overall administrative support to the sales team.

  • Handle customer inquiries (phone and email) while sales representatives are visiting clients

  • Prepare quotations and other sales-related documents

  • Manage order processing, delivery schedules, and shipment coordination

  • Coordinate with customers, manufacturers, and internal departments

  • Handle after-sales support, including serving as the primary contact for product issues and coordinating with relevant departments

  • Monitor project progress and support daily sales operations

  • Perform other administrative tasks related to sales activities

• 仕事内容:
  • 営業担当のサポート業務全般
  • 営業担当が外出中の問い合わせ窓口対応（電話・メール）
  • 見積書および営業関連資料の作成
  • 受発注業務および納期・デリバリースケジュールの管理
  • 顧客・メーカー・社内関係部署との各種調整業務
  • 製品納品後のアフターサービス対応（不具合発生時の窓口・社内調整）
  • 案件進捗管理および営業活動のサポート
  • その他、営業活動に付随する事務業務全般

Necessary Skills / Experience:

• Education: College or Associate Degree
• Language Skills: English - Business level
• Experience: At least 2 years of experience in either of the following:
  • Sales Assistant experience in a company supplying products to general contractors, subcontractors, or interior construction companies
  • After-sales service experience for general contractors, subcontractors, or interior construction companies
  • Sales assistant for the domestic sales of electrical products

Preferred Skills / Experience:

• Language Skill: Japanese - Preferred (JLPT N2 level or above)
• Experience in the lighting industry or the electrical equipment, building materials, or construction-related industries
• Experience coordinating with both internal departments and external business partners
• Experience supporting a sales team or sales operations

必須条件:

• 学歴：短期大学・専門学校卒以上
• 語学: 英語：ビジネスレベル
• 経験
  • 以下いずれかの実務経験を少なくとも2年以上お持ちの方
  • ゼネコン・サブコン・内装会社向け製品を取り扱う企業での営業アシスタント経験
  • ゼネコン・サブコン・内装会社向けのアフターサービス業務経験

歓迎条件:

• 語学: 日本語- 歓迎（N2レベル以上）
• 経験
  • 照明業界または電気・建材・設備関連業界での実務経験
  • 社内外との調整業務を円滑に行えるコミュニケーション能力
  • 営業部門をサポートした経験

Notice: Thank you for your interest in career opportunities at RGF. Suitable candidates will be contacted by our consultants at the earliest possible time. Your resume will also be kept in our system for consideration for other suitable opportunities in the future. Please kindly check your email regularly for the latest job updates from RGF!