Renaissance Riverside ★ 3.0

• Responsible for Club lounge daily operations and services.
  
• Assist staff with expediting problem payments (e.g., problems processing credit card).
  
• Follow up with guest regarding satisfaction with guest-related issues.
  
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  
• Process all payment types such as room charges, cash, checks, debit, or credit.
  
• Set up accurate accounts for each guest upon check-in.
  
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
  
• Block rooms in the computer and identify designated requirements and requests.
  
• Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
  
• Coordinate with Housekeeping to track readiness of rooms for check-in.
  
• Review shift logs/daily memo books and document pertinent information in logbooks.
  
• Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Benefits:

• Duty meals
• Competitive Salary
• Uniforms
• Insurance
• Be a part of Marriott International in all activities
• Improve skills in many aspects of career
  

• Choose your interested job and apply directly on our Hoteljob recruitment site

• Send application form to Loss Prevention Office: 01 Ngo Duc Ke Str., Sai Gon Ward, Ho Chi Minh City

• Apply for Full-time job on Marriott Career (searching keyword: Renaissance Riverside Hotel Saigon) following this link: https:// jobs. marriott. com/ (without spaces)