Radisson Resort Phan Thiết

- Handle complaints, investigate and thoroughly report on customer or employee injuries, compensation claims, thefts, assaults, lost property, car accidents, loud parties, vandalism and other customer complaints as necessary;

-Maintain responsibility for handling any emergency that would require partial or complete evacuation of the hotel in instances such as fire, armed robbery, severe injuries, power failure or bomb threats as necessary;

- Oversee employee adherence to security issues;

- Maintain safe working conditions within the department and the Hotel;

- Provide employees with the information needed to perform their job effectively;

- Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork;

- Adhere to hotel’s policies and procedures.

- Minimum of five-years work experience in the hotel industry in Security management;

- Bachelor’s degree preferred, high school diploma required;

- Able to resolve conflicts guests, supervisor and employee;

- Able to collaborate effectively with other hotel employees and managers to ensure teamwork;

- Advance knowledge of security regulations;

- Excellent organizational skills;

- Experience working in a union environment.

- Staff transported;

- Duty meal;

- Learning & Developing opportunities;

- Competitive salary & SVC;

- Social insurance, Health insurance, Unemployment insurance.