Laguna Vietnam

Mô tả công việc

1.     Directs and controls all subordinate Villa Attendants to ensure that all day to day operational matters are handled on time and guest expectations are met 

2.     Assigns villas for cleaning as per schedules and monitors the cleaning process 

3.     Ensures that vacant rooms are cleaned on time, checks them on completion of cleaning and reports back       to housekeeping once complete 

4.     Reports engineering failures and breakdowns and follows up on repair schedules 

5.     Oversees the cleanliness and maintenance of housekeeping pantries ensuring par stocks are properly in order 

6.     Oversees the condition of plants both within and outside the villas and reports any problems to immediate  supervisor 

7.     Oversees the mini bar operation ensuring bars are restocked in a timely and efficient manner 

8.     Oversees the issuing, controlling and application of housekeeping cleaning chemicals 

9.     To attend to any ad hoc guests requests ensuring that they are is properly attended to 

10.   To oversee the turndown process ensuring specially requested times are adhered to. 

11.   Executes departmental administration filling in forms and checklists as required on time 

12.   Maintains and adheres to the policy regarding lost and found and reports any security concerns to supervisors   

 13.   Handles customer complaints if possible, or reports them to supervisors. 

14.     Coaches, counsels, disciplines and develops subordinate employees

Quyền lợi được hưởng

• Competitive salary 

• Attractive benefits 

• Meals Allowance and uniforms provided 

• General insurance provided for inpatient medical treatment 

• Outpatient medical treatment claims 

• Opportunity to attend various professional training courses 

• Opportunity for promotion and transfer within the group

 • Opportunity to experience at Hotels and Resorts belonged to Banyan Group

Yêu cầu công việc

• A minimum 1 year experience as a housekeeping supervisor within an upscale brand or 5 star hotels 

• Good in English communication 

• Degree or diploma in Hotel Management or equivalent 

• Good inter-personality skill and outgoing, friendly 

• Strong in problem solving skills, and execution of work 

• Ability to work under pressure 

• Highly customer oriented and result driven

Yêu cầu hồ sơ

Please send: - CV with recent updated photo together with expected salary.