Hotel Des Arts Saigon

• Ensure full guest satisfaction at any time

• Develop customer loyalty and recognition

• Introduce and up sell any special events/promotions

• Gather guest feedback and report to Outlet Manager and supervisors

• Report any complaints/comments to the supervisor/manager in charge to ensure proper handling of the issue

• Work hard to satisfy any guest requests

• Report any good guest comment to the supervisor or manager in charge

Operational Responsibilities

• Ensure smooth and efficient service at any time

• Ensure high level of professionalism and friendliness towards the guests

• Report any special request to the supervisor or manager in charge

• Carry out the equipment with care

• Passionate for details

• Knows and ensure full follow up on the hotel standards in the daily operations

• Ensure constant cleanliness of the service area and back office

• Follows all instructions given by outlet manager and supervisors

• Full apply in operations everything that has been caught during the training time

• Communicate to supervisor or manager in charge any guest complains

• Ensure cleanliness of the equipment used

• Set up tables as per given standards

• Career growth opportunities in a development minded company

• Opportunity to one of the best outlets in the city, highly visible within ACCOR Vietnam

• Competitive remuneration and statutory benefits

• Ability to contribute to local community and make a difference through our Corporate Social Responsibility

• Experience in 5-star hospitality.

• Loves the stage, outgoing, and well presented.

• Ability to communicate effectively.

• Great organization and coordination ability.

• Leadership skills and able to motivate the team