Four Points by Sheraton

JOB SUMMARY

• The Sales Coordinator basic function is to provide efficient administrative support to the Sales persons. They are required to participate within the Sales Function of MICE, Corporate, Leisure and Catering sales in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
• Sales Coordinators practice and conduct all work assigned with Sheraton Saigon Grand Opera Hotel Vision: consistence strive to meet and exceed the expectation of both internal and external guests.

CORE WORK ACTIVITIES

1. Become familiar with sales Standards & procedures and follow them accordingly

2. Uphold the Company’s Cares culture by demonstrating the Marriott Standards at all times to guests and fellow associates.

3. Understand and adhere to relevant workplace health and safety standards. Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel and Marriott Policies.

4. Establish and maintain an accurate filing system.

5. Co-ordinate day to day operations with the respected sales persons with respective job tasks

6. Assist in the preparation of all proposals, contracts and related correspondence and other administration tasks relating to the sales function.

7. Assist in updating all database and Sales systems such as: ISAC, Team Hot, SPG Pro, SPB according to Marriott Standards and as per direction.

8. Assist in the preparation and coordination of sales call, entertainment, sales trips and the completion of order forms for flowers, cookies, wines, greeting cards or as directed.

9. Assist in the preparation of sales kits, brochures, sales related collateral and give-always and gifts for sales persons.

10. Assist in conducting site inspections for clients or meeting with client on behalf of the Sales person when directed or when the Sales person is not in the office.

11. Apply problem solving within premise area

12. Be able to answer basic enquiries.

13. Ensure the office is clear and well organized at all times.

14. Embrace and use the Sheraton Core Values when communicating with internal and external customers.

15. Willing to take additional duties and work assignment by the Department Head and Hotel Management

16. Coordinate with internal departments on Special arrangements for groups, in particular Reservations, Front Office, F&B and Finance.

17. Assist to complete and issue group instructions as required.

18. Assist in translating sales documents as required.

19. Ensure that contracts and rooming lists are forwarded to Reservations Departments in a timely manner so that it can be set up in the system accordingly

20. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.

21. Assist in hosting Hotel events.

To summarise, it is not the intention of this Job Description to limit the scope or responsibilities of the above-mentioned, but to highlight the most important aspects of your position. It is essential that all associates are committed to their jobs and the success of the enterprise, and maintain a willingness to accept total flexibility of jobs and duties throughout the hotel.

• Competitive compensation & benefit.
• Free parking & uniform & laundry service.
• 2 meals/ working day.
• Accident Insurance 24/7.
• Training and development programs
• Opportunities to be a part of global dynamic & diversity environment.
• Events, trips and team building.
• Recognition and awards.
• Promotion.

CRITICAL COMPETENCIES

Analytical Skills

 Computer Skills

 Learning

Interpersonal Skills

 Customer Service Orientation

 Interpersonal Skills

 Diversity Relations

Communications

 Communication

 Listening

 Telephone Etiquette Skills

 English Language Proficiency

 Applied Reading

Personal Attributes

 Integrity

 Dependability

 Positive Demeanor

Administration

 Typing

PREFERRED QUALIFICATIONS

Education: High school diploma/G.E.D. equivalent

Related Work Experience: At least 1 year of related work experience

Supervisory Experience: No supervisory experience is required

Please submit your resume in Hoteljob or directly submit at 88 Dong Khoi, Sai Gon Ward, HCMC

Ứng viên vui lòng nộp hồ sơ tại Hoteljob hoặc có thể nộp trực tiếp tại Cổng số 88 Đồng Khởi, P. Sài Gòn, Thành phố Hồ Chí Minh.

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!!! Lưu ý - Tất cả các Khách sạn thuộc Tập đoàn Marriott International nói chung và Khách sạn Sheraton Saigon nói riêng không yêu cầu ứng viên đóng bất kỳ lệ phí nào trong quá trình Tuyển dụng.

Dear applicants,

Thank you for your interest to apply at Marriott hotels. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.

Please do let us know should you receive any suspicious requests/communication.

Kính gửi các ứng viên,

Cảm ơn bạn đã quan tâm ứng tuyển tại các khách sạn Marriott. Xin lưu ý rằng, tại các Khách sạn Marriott, chúng tôi không bao giờ yêu cầu ứng viên chuyển tiền vào bất kỳ tài khoản nào để làm từ thiện hoặc phục vụ cho các mục đích khác như một phần yêu cầu trong quá trình tuyển dụng/tuyển chọn. Bài kiểm tra, nếu có, sẽ được gửi cho ứng viên và sẽ thực hiện thông qua trang web nghề nghiệp chính thức của chúng tôi: Marriott International Careers | Tìm cơ hội việc làm và nghề nghiệp.

Vui lòng cho chúng tôi biết nếu bạn nhận được bất kỳ yêu cầu/thông tin liên lạc đáng ngờ nào.

Recruitment Team – Sheraton Saigon Hotel & Towers